HANOVER HEALTHCARE CENTER

435 AVIS AVENUE NW, MASSILLON, OH 44646 · CCN 365292 · 125 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections1 of 5CMS staffing2 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2024-09-23 IMMEDIATE JEOPARDY (tag F0609, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2024-09-23 IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-09-23 IMMEDIATE JEOPARDY (tag F0610, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Respond appropriately to all alleged violations.
2023-12-12 IMMEDIATE JEOPARDY (tag F0880, severity K)
Infection Control Deficiencies · correction not recorded in CMS data
Provide and implement an infection prevention and control program.

Staffing, from payroll records

Nursing hours / resident / day

2.95

state median 3.20

Weekend staffing gap

−5%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.39

registered nurses only

Contract (agency) staff

2%

share of all nursing hours

Nursing staff turnover

51%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $84,143 in fines.

DateTypeAmount
2024-08-19Fine$61,191
2023-12-12Fine$22,952

Ownership

Ownership type: For profit - Corporation. Part of the COMMUNICARE HEALTH chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: No harm, potential for minimal harm: 2 · Potential for more than minimal harm: 51 · Immediate jeopardy: 4

Survey dateTagCategorySeverityCorrected
2026-03-17F0584Resident Rights DeficienciesDnot recorded
2026-03-17F0644Resident Assessment and Care Planning DeficienciesDnot recorded
2026-03-17F0655Resident Assessment and Care Planning DeficienciesDnot recorded
2026-03-17F0677Quality of Life and Care DeficienciesDnot recorded
2026-03-17F0679Quality of Life and Care DeficienciesDnot recorded
2026-03-17F0689Quality of Life and Care DeficienciesEnot recorded
2026-03-17F0695Quality of Life and Care DeficienciesEnot recorded
2026-03-17F0698Quality of Life and Care DeficienciesDnot recorded
2026-03-17F0805Nutrition and Dietary DeficienciesEnot recorded
2026-03-17F0812Nutrition and Dietary DeficienciesFnot recorded
2026-03-17F0880Infection Control DeficienciesDnot recorded
2026-03-17F0919Environmental DeficienciesDnot recorded
2026-03-17F0921Environmental DeficienciesDnot recorded
2025-06-25F0580Resident Rights DeficienciesDnot recorded
2025-06-25F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-06-25F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-06-25F0676Quality of Life and Care DeficienciesDnot recorded
2025-06-25F0680Quality of Life and Care DeficienciesCnot recorded
2025-06-25F0684Quality of Life and Care DeficienciesDnot recorded
2025-06-25F0688Quality of Life and Care DeficienciesDnot recorded
2025-06-25F0725Nursing and Physician Services DeficienciesEnot recorded
2025-06-25F0759Pharmacy Service DeficienciesDnot recorded
2025-04-09F0880Infection Control DeficienciesDnot recorded
2025-03-04F0851Administration DeficienciesFnot recorded
2024-10-24F0684Quality of Life and Care DeficienciesDnot recorded
2024-10-24F0772Administration DeficienciesDnot recorded
2024-10-24F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2024-09-23F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesJnot recorded
2024-09-23F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesJnot recorded
2024-09-23F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesJnot recorded
2024-08-19F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-08-19F0676Quality of Life and Care DeficienciesDnot recorded
2024-08-19F0677Quality of Life and Care DeficienciesEnot recorded
2024-08-19F0684Quality of Life and Care DeficienciesDnot recorded
2024-08-19F0685Quality of Life and Care DeficienciesDnot recorded
2024-08-19F0686Quality of Life and Care DeficienciesDnot recorded
2024-08-19F0880Infection Control DeficienciesFnot recorded
2024-07-29F0689Quality of Life and Care DeficienciesDnot recorded
2024-06-06F0558Resident Rights DeficienciesDnot recorded
2024-06-06F0697Quality of Life and Care DeficienciesDnot recorded
2024-06-06F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2024-04-18F0812Nutrition and Dietary DeficienciesFnot recorded
2024-02-08F0689Quality of Life and Care DeficienciesDnot recorded
2023-12-12F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded
2023-12-12F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-12-12F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded
2023-12-12F0880Infection Control DeficienciesKnot recorded
2023-08-14F0580Resident Rights DeficienciesDnot recorded
2023-08-14F0624Resident Rights DeficienciesDnot recorded
2022-05-15F0568Resident Rights DeficienciesEnot recorded
2022-05-15F0569Resident Rights DeficienciesEnot recorded
2022-05-15F0623Resident Rights DeficienciesDnot recorded
2022-05-15F0686Quality of Life and Care DeficienciesDnot recorded
2022-05-15F0698Quality of Life and Care DeficienciesDnot recorded
2022-05-15F0732Nursing and Physician Services DeficienciesCnot recorded
2022-05-15F0880Infection Control DeficienciesFnot recorded
2022-05-15F0883Infection Control DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HANOVER HEALTHCARE CENTER, MASSILLON” at medicare.gov/care-compare.