Pavilion Health Center at Brightmore

10011 Providence Road West, Charlotte, NC 28277 · CCN 345563 · 108 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing3 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2025-12-09 IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-03-26 IMMEDIATE JEOPARDY (tag F0760, severity J)
Pharmacy Service Deficiencies · correction not recorded in CMS data
Ensure that residents are free from significant medication errors.
2024-03-26 IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2022-09-29 ACTUAL HARM (tag F0692, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide enough food/fluids to maintain a resident's health.
2022-09-29 ACTUAL HARM (tag F0677, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide care and assistance to perform activities of daily living for any resident who is unable.
2022-09-29 ACTUAL HARM (tag F0550, severity G)
Resident Rights Deficiencies · correction not recorded in CMS data
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Staffing, from payroll records

Nursing hours / resident / day

2.92

state median 3.11

Weekend staffing gap

−8%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.30

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Nursing staff turnover

40%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $103,435 in fines.

DateTypeAmount
2025-12-09Fine$16,985
2024-03-26Fine$86,450

Ownership

Ownership type: For profit - Limited Liability company. Part of the LIBERTY SENIOR LIVING chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: No harm, potential for minimal harm: 2 · Actual harm: 3 · Potential for more than minimal harm: 23 · Immediate jeopardy: 3

Survey dateTagCategorySeverityCorrected
2025-12-09F0689Quality of Life and Care DeficienciesJnot recorded
2025-07-03F0605Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-07-03F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2025-07-03F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2025-07-03F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2025-07-03F0695Quality of Life and Care DeficienciesDnot recorded
2025-07-03F0759Pharmacy Service DeficienciesDnot recorded
2024-03-26F0557Resident Rights DeficienciesDnot recorded
2024-03-26F0584Resident Rights DeficienciesDnot recorded
2024-03-26F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesJnot recorded
2024-03-26F0602Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-03-26F0604Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-03-26F0641Resident Assessment and Care Planning DeficienciesEnot recorded
2024-03-26F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2024-03-26F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2024-03-26F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2024-03-26F0679Quality of Life and Care DeficienciesEnot recorded
2024-03-26F0684Quality of Life and Care DeficienciesDnot recorded
2024-03-26F0688Quality of Life and Care DeficienciesDnot recorded
2024-03-26F0692Quality of Life and Care DeficienciesDnot recorded
2024-03-26F0732Nursing and Physician Services DeficienciesCnot recorded
2024-03-26F0760Pharmacy Service DeficienciesJnot recorded
2024-03-26F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2024-03-26F0867Administration DeficienciesEnot recorded
2024-03-26F0880Infection Control DeficienciesEnot recorded
2024-03-26F0919Environmental DeficienciesDnot recorded
2022-09-29F0550Resident Rights DeficienciesGnot recorded
2022-09-29F0641Resident Assessment and Care Planning DeficienciesBnot recorded
2022-09-29F0677Quality of Life and Care DeficienciesGnot recorded
2022-09-29F0692Quality of Life and Care DeficienciesGnot recorded
2022-09-29F0880Infection Control DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Pavilion Health Center at Brightmore, Charlotte” at medicare.gov/care-compare.