PruittHealth-Neuse

1303 Health Drive, New Bern, NC 28560 · CCN 345357 · 110 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2024-09-11 ACTUAL HARM (tag F0760, severity G)
Pharmacy Service Deficiencies · correction not recorded in CMS data
Ensure that residents are free from significant medication errors.
2024-03-19 ACTUAL HARM (tag F0697, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide safe, appropriate pain management for a resident who requires such services.
2024-03-19 IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-03-19 ACTUAL HARM (tag F0760, severity G)
Pharmacy Service Deficiencies · correction not recorded in CMS data
Ensure that residents are free from significant medication errors.
2024-03-19 ACTUAL HARM (tag F0755, severity G)
Pharmacy Service Deficiencies · correction not recorded in CMS data
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
2023-07-13 ACTUAL HARM (tag F0550, severity G)
Resident Rights Deficiencies · correction not recorded in CMS data
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
2023-07-13 ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

2.52

state median 3.11

Weekend staffing gap

−23%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.31

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Nursing staff turnover

38%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

5 enforcement action(s), totaling $84,647 in fines.

DateTypeAmount
2024-10-08Fine$3,468
2024-10-08Payment Denialpayment denial
2024-09-11Fine$36,969
2024-02-21Fine$44,210
2024-02-21Payment Denialpayment denial

Ownership

Ownership type: For profit - Limited Liability company. Part of the PRUITTHEALTH chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: No harm, potential for minimal harm: 4 · Actual harm: 6 · Potential for more than minimal harm: 29 · Immediate jeopardy: 1

Survey dateTagCategorySeverityCorrected
2025-12-18F0810Nutrition and Dietary DeficienciesDnot recorded
2025-12-18F0921Environmental DeficienciesDnot recorded
2025-06-06F0573Resident Rights DeficienciesBnot recorded
2025-05-05F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2025-05-05F0689Quality of Life and Care DeficienciesDnot recorded
2024-11-19F0580Resident Rights DeficienciesDnot recorded
2024-11-19F0760Pharmacy Service DeficienciesDnot recorded
2024-09-11F0582Resident Rights DeficienciesDnot recorded
2024-09-11F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2024-09-11F0689Quality of Life and Care DeficienciesDnot recorded
2024-09-11F0759Pharmacy Service DeficienciesDnot recorded
2024-09-11F0760Pharmacy Service DeficienciesGnot recorded
2024-09-11F0761Pharmacy Service DeficienciesDnot recorded
2024-09-11F0880Infection Control DeficienciesDnot recorded
2024-04-24F0584Resident Rights DeficienciesBnot recorded
2024-04-24F0602Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-04-24F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-04-24F0867Administration DeficienciesDnot recorded
2024-04-24F0880Infection Control DeficienciesDnot recorded
2024-03-19F0689Quality of Life and Care DeficienciesJnot recorded
2024-03-19F0697Quality of Life and Care DeficienciesGnot recorded
2024-03-19F0755Pharmacy Service DeficienciesGnot recorded
2024-03-19F0760Pharmacy Service DeficienciesGnot recorded
2024-03-19F0791Quality of Life and Care DeficienciesDnot recorded
2024-03-19F0843Administration DeficienciesCnot recorded
2024-03-19F0867Administration DeficienciesDnot recorded
2024-02-21F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-08-30F0584Resident Rights DeficienciesEnot recorded
2023-08-30F0677Quality of Life and Care DeficienciesDnot recorded
2023-08-30F0725Nursing and Physician Services DeficienciesDnot recorded
2023-08-30F0867Administration DeficienciesDnot recorded
2023-07-13F0550Resident Rights DeficienciesGnot recorded
2023-07-13F0580Resident Rights DeficienciesBnot recorded
2023-07-13F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesGnot recorded
2023-07-13F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-07-13F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2023-07-13F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2023-07-13F0677Quality of Life and Care DeficienciesDnot recorded
2023-07-13F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2023-07-13F0867Administration DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “PruittHealth-Neuse, New Bern” at medicare.gov/care-compare.