White Oak Manor - Burlington
State inspectors recorded 5 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2025-03-31 — IMMEDIATE JEOPARDY (tag F0580, severity K)
Resident Rights Deficiencies · correction not recorded in CMS data
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2025-03-31 — IMMEDIATE JEOPARDY (tag F0607, severity K)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
2025-03-31 — IMMEDIATE JEOPARDY (tag F0726, severity K)
Nursing and Physician Services Deficiencies · correction not recorded in CMS data
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
2025-03-31 — IMMEDIATE JEOPARDY (tag F0684, severity K)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-03-31 — IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-08-01 — ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Staffing, from payroll records
Nursing hours / resident / day
3.28
state median 3.11
Weekend staffing gap
−10%
fewer nursing hours on weekends · state median −7%
RN hours / resident / day
0.24
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Days with zero RN hours reported
1
with residents present
Nursing staff turnover
49%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
3 enforcement action(s), totaling $137,472 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-03-31 | Fine | $109,668 |
| 2025-03-31 | Payment Denial | payment denial |
| 2024-06-07 | Fine | $27,804 |
Ownership
Ownership type: For profit - Corporation. Part of the WHITE OAK MANAGEMENT chain.
Other facilities under the same ownership, with their CMS overall ratings:
- White Oak Manor - Tryon (Tryon, NC) —
- White Oak Manor-Kings Mountain (Kings Mountain, NC) —
- White Oak Manor - Charlotte (Charlotte, NC) —
- White Oak of Waxhaw (Waxhaw, NC) —
- White Oak Manor - Lancaster (Lancaster, SC) —
- White Oak Manor - Columbia (Columbia, SC) —
- White Oak Manor - Newberry (Newberry, SC) —
- White Oak Manor - Rock Hill (Rock Hill, SC) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2025-11-18 | F0655 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-11-18 | F0688 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-11-18 | F0732 | Nursing and Physician Services Deficiencies | C | not recorded |
| 2025-03-31 | F0580 | Resident Rights Deficiencies | K | not recorded |
| 2025-03-31 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | J | not recorded |
| 2025-03-31 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | K | not recorded |
| 2025-03-31 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-03-31 | F0684 | Quality of Life and Care Deficiencies | K | not recorded |
| 2025-03-31 | F0726 | Nursing and Physician Services Deficiencies | K | not recorded |
| 2024-08-01 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | G | not recorded |
| 2024-08-01 | F0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2024-08-01 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2024-08-01 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-08-01 | F0745 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-08-01 | F0756 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-08-01 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-06-07 | F0728 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2023-06-23 | F0623 | Resident Rights Deficiencies | B | not recorded |
| 2023-06-23 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-06-23 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-06-23 | F0727 | Nursing and Physician Services Deficiencies | F | not recorded |
| 2023-06-23 | F0849 | Administration Deficiencies | D | not recorded |
| 2023-06-23 | F0850 | Administration Deficiencies | B | not recorded |