The Citadel Mooresville

550 Glenwood Drive, Mooresville, NC 28115 · CCN 345283 · 130 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 4 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2025-04-08 IMMEDIATE JEOPARDY (tag F0580, severity J)
Resident Rights Deficiencies · correction not recorded in CMS data
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2025-04-08 IMMEDIATE JEOPARDY (tag F0684, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-04-08 ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-02-01 IMMEDIATE JEOPARDY (tag F0607, severity K)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
2024-02-01 IMMEDIATE JEOPARDY (tag F0602, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from the wrongful use of the resident's belongings or money.
2022-07-15 ACTUAL HARM (tag F0867, severity G)
Administration Deficiencies · correction not recorded in CMS data
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
2022-07-15 ACTUAL HARM (tag F0550, severity G)
Resident Rights Deficiencies · correction not recorded in CMS data
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
2022-07-15 ACTUAL HARM (tag F0561, severity G)
Resident Rights Deficiencies · correction not recorded in CMS data
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Staffing, from payroll records

Nursing hours / resident / day

2.87

state median 3.11

Weekend staffing gap

+1%

more nursing hours on weekends · state median −7%

RN hours / resident / day

0.37

registered nurses only

Contract (agency) staff

1%

share of all nursing hours

Nursing staff turnover

61%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

3 enforcement action(s), totaling $201,886 in fines.

DateTypeAmount
2025-04-08Fine$105,195
2024-02-01Fine$96,691
2024-02-01Payment Denialpayment denial

Ownership

Ownership type: For profit - Limited Liability company.

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 5 · Potential for more than minimal harm: 39 · Immediate jeopardy: 4

Survey dateTagCategorySeverityCorrected
2025-05-15F0644Resident Assessment and Care Planning DeficienciesDnot recorded
2025-05-15F0690Quality of Life and Care DeficienciesDnot recorded
2025-05-15F0695Quality of Life and Care DeficienciesDnot recorded
2025-05-15F0812Nutrition and Dietary DeficienciesFnot recorded
2025-05-15F0880Infection Control DeficienciesDnot recorded
2025-04-08F0580Resident Rights DeficienciesJnot recorded
2025-04-08F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesGnot recorded
2025-04-08F0684Quality of Life and Care DeficienciesJnot recorded
2024-02-01F0550Resident Rights DeficienciesDnot recorded
2024-02-01F0554Resident Rights DeficienciesDnot recorded
2024-02-01F0602Freedom from Abuse, Neglect, and Exploitation DeficienciesJnot recorded
2024-02-01F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesKnot recorded
2024-02-01F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2024-02-01F0661Resident Assessment and Care Planning DeficienciesDnot recorded
2024-02-01F0677Quality of Life and Care DeficienciesDnot recorded
2024-02-01F0688Quality of Life and Care DeficienciesDnot recorded
2024-02-01F0689Quality of Life and Care DeficienciesEnot recorded
2024-02-01F0759Pharmacy Service DeficienciesDnot recorded
2024-02-01F0761Pharmacy Service DeficienciesEnot recorded
2024-02-01F0801Nutrition and Dietary DeficienciesFnot recorded
2024-02-01F0804Nutrition and Dietary DeficienciesEnot recorded
2024-02-01F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2024-02-01F0867Administration DeficienciesEnot recorded
2024-02-01F0883Infection Control DeficienciesDnot recorded
2024-02-01F0887Infection Control DeficienciesDnot recorded
2022-07-15F0550Resident Rights DeficienciesGnot recorded
2022-07-15F0561Resident Rights DeficienciesGnot recorded
2022-07-15F0565Resident Rights DeficienciesEnot recorded
2022-07-15F0578Resident Rights DeficienciesEnot recorded
2022-07-15F0583Resident Rights DeficienciesDnot recorded
2022-07-15F0584Resident Rights DeficienciesBnot recorded
2022-07-15F0585Resident Rights DeficienciesDnot recorded
2022-07-15F0622Resident Rights DeficienciesDnot recorded
2022-07-15F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2022-07-15F0655Resident Assessment and Care Planning DeficienciesDnot recorded
2022-07-15F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2022-07-15F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2022-07-15F0677Quality of Life and Care DeficienciesGnot recorded
2022-07-15F0689Quality of Life and Care DeficienciesDnot recorded
2022-07-15F0690Quality of Life and Care DeficienciesDnot recorded
2022-07-15F0695Quality of Life and Care DeficienciesEnot recorded
2022-07-15F0761Pharmacy Service DeficienciesEnot recorded
2022-07-15F0806Nutrition and Dietary DeficienciesDnot recorded
2022-07-15F0812Nutrition and Dietary DeficienciesDnot recorded
2022-07-15F0814Nutrition and Dietary DeficienciesFnot recorded
2022-07-15F0867Administration DeficienciesGnot recorded
2022-07-15F0880Infection Control DeficienciesDnot recorded
2022-07-15F0914Environmental DeficienciesDnot recorded
2022-07-15F0919Environmental DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “The Citadel Mooresville, Mooresville” at medicare.gov/care-compare.