Five Oaks Rehabilitation and Care Center

413 Winecoff School Road, Concord, NC 28027 · CCN 345186 · 160 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2025-03-05 — ACTUAL HARM (tag F0697, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide safe, appropriate pain management for a resident who requires such services.

2025-03-05 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-03-05 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.09

state median 3.11

Weekend staffing gap

+1%

more nursing hours on weekends · state median −7%

RN hours / resident / day

0.07

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

55%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $17,345 in fines.

Date	Type	Amount
2025-03-05	Fine	$17,345

Ownership

Ownership type: For profit - Limited Liability company. Part of the VENZA CARE MANAGEMENT chain.

Other facilities under the same ownership, with their CMS overall ratings:

CULLMAN HEALTH CARE CENTER (CULLMAN, AL) — CMS overall2 of 5
ROCKET CITY REHABILITATION AND HEALTHCARE CENTER (HUNTSVILLE, AL) — CMS overall1 of 5
BROOKSHIRE HEALTHCARE CENTER (HUNTSVILLE, AL) — CMS overall3 of 5
FALKVILLE REHABILITATION AND HEALTHCARE CENTER (FALKVILLE, AL) — CMS overall1 of 5
FOREST MANOR HEALTH AND REHAB (NORTHPORT, AL) — CMS overall3 of 5
HALEYVILLE HEALTH CARE CENTER (HALEYVILLE, AL) — CMS overall5 of 5
DECATUR HEALTH & REHAB CENTER (DECATUR, AL) — CMS overall1 of 5
NORTHSIDE HEALTH CARE (GADSDEN, AL) — CMS overall3 of 5

Full citation history

By severity: No harm, potential for minimal harm: 2 · Actual harm: 2 · Potential for more than minimal harm: 9 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-03-16	F0761	Pharmacy Service Deficiencies	D	not recorded
2026-03-16	F0880	Infection Control Deficiencies	E	not recorded
2025-03-05	F0582	Resident Rights Deficiencies	D	not recorded
2025-03-05	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-05	F0686	Quality of Life and Care Deficiencies	G	not recorded
2025-03-05	F0689	Quality of Life and Care Deficiencies	J	not recorded
2025-03-05	F0690	Quality of Life and Care Deficiencies	D	not recorded
2025-03-05	F0697	Quality of Life and Care Deficiencies	G	not recorded
2025-03-05	F0761	Pharmacy Service Deficiencies	E	not recorded
2025-03-05	F0880	Infection Control Deficiencies	D	not recorded
2023-09-14	F0641	Resident Assessment and Care Planning Deficiencies	B	not recorded
2023-09-14	F0685	Quality of Life and Care Deficiencies	D	not recorded
2023-09-14	F0690	Quality of Life and Care Deficiencies	D	not recorded
2023-09-14	F0867	Administration Deficiencies	B	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Five Oaks Rehabilitation and Care Center, Concord” at medicare.gov/care-compare.