White Oak Manor-Shelby

401 N Morgan Street, Shelby, NC 28150 · CCN 345171 · 160 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 citation(s) in the last three years where CMS determined a resident was actually harmed.

Serious inspection findings

2026-03-12 ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-07-23 ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-05-23 ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-02-28 IMMEDIATE JEOPARDY (tag F0610, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Respond appropriately to all alleged violations.
2023-02-28 IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

2.96

state median 3.11

Weekend staffing gap

−2%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.18

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Days with zero RN hours reported

2

with residents present

Nursing staff turnover

63%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

5 enforcement action(s), totaling $39,041 in fines.

DateTypeAmount
2026-03-12Fine$10,868
2025-07-23Fine$3,931
2025-07-23Fine$11,700
2025-07-23Payment Denialpayment denial
2024-05-23Fine$12,542

Ownership

Ownership type: For profit - Corporation. Part of the NATIONAL HEALTHCARE CORPORATION chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: Actual harm: 3 · Potential for more than minimal harm: 13 · Immediate jeopardy: 2

Survey dateTagCategorySeverityCorrected
2026-03-12F0689Quality of Life and Care DeficienciesGnot recorded
2025-08-28F0641Resident Assessment and Care Planning DeficienciesEnot recorded
2025-08-28F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2025-07-23F0550Resident Rights DeficienciesDnot recorded
2025-07-23F0689Quality of Life and Care DeficienciesGnot recorded
2024-10-21F0677Quality of Life and Care DeficienciesDnot recorded
2024-10-21F0880Infection Control DeficienciesFnot recorded
2024-10-21F0882Infection Control DeficienciesFnot recorded
2024-05-23F0550Resident Rights DeficienciesDnot recorded
2024-05-23F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2024-05-23F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2024-05-23F0679Quality of Life and Care DeficienciesEnot recorded
2024-05-23F0689Quality of Life and Care DeficienciesGnot recorded
2024-05-23F0755Pharmacy Service DeficienciesEnot recorded
2024-05-23F0809Nutrition and Dietary DeficienciesEnot recorded
2023-02-28F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesJnot recorded
2023-02-28F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesJnot recorded
2023-02-28F0686Quality of Life and Care DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “White Oak Manor-Shelby, Shelby” at medicare.gov/care-compare.