Pelican Health Randolph LLC

4801 Randolph Road, Charlotte, NC 28211 · CCN 345134 · 100 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections2 of 5CMS staffing1 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2024-04-24 IMMEDIATE JEOPARDY (tag F0684, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-04-24 IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

2.65

state median 3.11

Weekend staffing gap

+2%

more nursing hours on weekends · state median −7%

RN hours / resident / day

0.42

registered nurses only

Contract (agency) staff

30%

share of all nursing hours

Nursing staff turnover

76%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for Pelican Health Randolph LLC.

Penalties and enforcement

2 enforcement action(s), totaling $11,840 in fines.

DateTypeAmount
2024-04-24Fine$4,017
2024-04-24Fine$7,823

Ownership

Ownership type: For profit - Corporation.

Full citation history

By severity: No harm, potential for minimal harm: 2 · Potential for more than minimal harm: 43 · Immediate jeopardy: 2

Survey dateTagCategorySeverityCorrected
2025-09-17F0558Resident Rights DeficienciesDnot recorded
2025-09-17F0584Resident Rights DeficienciesEnot recorded
2025-09-17F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-09-17F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-09-17F0628Resident Rights DeficienciesDnot recorded
2025-09-17F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2025-09-17F0684Quality of Life and Care DeficienciesDnot recorded
2025-09-17F0687Quality of Life and Care DeficienciesDnot recorded
2025-09-17F0689Quality of Life and Care DeficienciesDnot recorded
2025-09-17F0690Quality of Life and Care DeficienciesDnot recorded
2025-09-17F0693Quality of Life and Care DeficienciesDnot recorded
2025-09-17F0695Quality of Life and Care DeficienciesDnot recorded
2025-09-17F0880Infection Control DeficienciesDnot recorded
2025-09-17F0919Environmental DeficienciesDnot recorded
2025-09-17F0925Environmental DeficienciesEnot recorded
2024-06-27F0578Resident Rights DeficienciesDnot recorded
2024-06-27F0758Pharmacy Service DeficienciesEnot recorded
2024-06-27F0759Pharmacy Service DeficienciesDnot recorded
2024-06-27F0760Pharmacy Service DeficienciesEnot recorded
2024-06-27F0880Infection Control DeficienciesDnot recorded
2024-05-03F0657Resident Assessment and Care Planning DeficienciesBnot recorded
2024-05-03F0690Quality of Life and Care DeficienciesDnot recorded
2024-05-03F0732Nursing and Physician Services DeficienciesCnot recorded
2024-04-24F0554Resident Rights DeficienciesDnot recorded
2024-04-24F0684Quality of Life and Care DeficienciesJnot recorded
2024-04-24F0689Quality of Life and Care DeficienciesJnot recorded
2023-02-28F0550Resident Rights DeficienciesDnot recorded
2023-02-28F0554Resident Rights DeficienciesDnot recorded
2023-02-28F0561Resident Rights DeficienciesEnot recorded
2023-02-28F0578Resident Rights DeficienciesDnot recorded
2023-02-28F0582Resident Rights DeficienciesDnot recorded
2023-02-28F0584Resident Rights DeficienciesEnot recorded
2023-02-28F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-02-28F0636Resident Assessment and Care Planning DeficienciesDnot recorded
2023-02-28F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2023-02-28F0644Resident Assessment and Care Planning DeficienciesDnot recorded
2023-02-28F0646Resident Assessment and Care Planning DeficienciesDnot recorded
2023-02-28F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2023-02-28F0677Quality of Life and Care DeficienciesEnot recorded
2023-02-28F0689Quality of Life and Care DeficienciesDnot recorded
2023-02-28F0712Nursing and Physician Services DeficienciesEnot recorded
2023-02-28F0725Nursing and Physician Services DeficienciesEnot recorded
2023-02-28F0758Pharmacy Service DeficienciesDnot recorded
2023-02-28F0761Pharmacy Service DeficienciesDnot recorded
2023-02-28F0812Nutrition and Dietary DeficienciesEnot recorded
2023-02-28F0867Administration DeficienciesEnot recorded
2023-02-28F0919Environmental DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Pelican Health Randolph LLC, Charlotte” at medicare.gov/care-compare.