NORWICH REHABILITATION & NURSING CENTER

88 CALVARY DRIVE, NORWICH, NY 13815 · CCN 335759 · 80 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections3 of 5CMS staffing3 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2024-12-03 — IMMEDIATE JEOPARDY (tag F0578, severity J)

Resident Rights Deficiencies · correction not recorded in CMS data

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Staffing, from payroll records

Nursing hours / resident / day

3.46

state median 3.31

Weekend staffing gap

−22%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.63

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

58%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

7 enforcement action(s), totaling $63,215 in fines.

Date	Type	Amount
2024-12-03	Fine	$15,591
2024-02-20	Fine	$4,938
2024-02-12	Fine	$4,938
2024-01-22	Fine	$14,814
2024-01-08	Fine	$4,938
2024-01-02	Fine	$4,587
2023-12-11	Fine	$13,409

Ownership

Ownership type: For profit - Limited Liability company. Part of the PERSONAL HEALTHCARE MANAGEMENT chain.

Other facilities under the same ownership, with their CMS overall ratings:

REHABILITATION & NURSING CENTER AT EVERETT (THE) (EVERETT, MA) — CMS overall3 of 5
Medford Rehabilitation and Nursing Center (MEDFORD, MA) — CMS overall3 of 5
CAMBRIDGE REHABILITATION & NURSING CENTER (CAMBRIDGE, MA) — CMS overall4 of 5
AUBURN REHABILITATION & NURSING CENTER (AUBURN, NY) — CMS overall2 of 5
YORKTOWN REHABILITATION & NURSING CENTER (CORTLANDT MANOR, NY) — CMS overall4 of 5
Sodus Rehabilitation & Nursing Center (Sodus, NY) — CMS overall3 of 5
ORCHARD REHABILITATION & NURSING CENTER (MEDINA, NY) — CMS overall3 of 5
TARRYTOWN HALL CARE CENTER (TARRYTOWN, NY) — CMS overall3 of 5

Full citation history

By severity: Potential for more than minimal harm: 11 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2025-08-01	F0584	Resident Rights Deficiencies	E	not recorded
2025-08-01	F0627	Resident Rights Deficiencies	D	not recorded
2025-08-01	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-08-01	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-08-01	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-08-01	F0804	Nutrition and Dietary Deficiencies	D	not recorded
2024-12-03	F0578	Resident Rights Deficiencies	J	not recorded
2024-01-09	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-01-09	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-01-09	F0698	Quality of Life and Care Deficiencies	D	not recorded
2024-01-09	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2021-07-09	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “NORWICH REHABILITATION & NURSING CENTER, NORWICH” at medicare.gov/care-compare.