NORTH COUNTRY NURSING & REHABILITATION CENTER

182 HIGHLAND ROAD, MASSENA, NY 13662 · CCN 335619 · 140 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing4 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

3.89

state median 3.31

Weekend staffing gap

−28%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.89

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

48%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Partnership.

Full citation history

By severity: Potential for more than minimal harm: 26

Survey date	Tag	Category	Severity	Corrected
2025-08-15	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-08-15	F0803	Nutrition and Dietary Deficiencies	F	not recorded
2025-08-15	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-08-15	F0814	Nutrition and Dietary Deficiencies	D	not recorded
2025-08-15	F0921	Environmental Deficiencies	D	not recorded
2023-12-15	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-12-15	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-12-15	F0688	Quality of Life and Care Deficiencies	D	not recorded
2023-12-15	F0695	Quality of Life and Care Deficiencies	D	not recorded
2023-12-15	F0698	Quality of Life and Care Deficiencies	D	not recorded
2023-12-15	F0801	Nutrition and Dietary Deficiencies	E	not recorded
2023-12-15	F0804	Nutrition and Dietary Deficiencies	D	not recorded
2023-12-15	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-12-15	F0880	Infection Control Deficiencies	E	not recorded
2021-07-02	F0550	Resident Rights Deficiencies	E	not recorded
2021-07-02	F0677	Quality of Life and Care Deficiencies	E	not recorded
2021-07-02	F0689	Quality of Life and Care Deficiencies	D	not recorded
2021-07-02	F0692	Quality of Life and Care Deficiencies	D	not recorded
2021-07-02	F0695	Quality of Life and Care Deficiencies	D	not recorded
2021-07-02	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2021-07-02	F0759	Pharmacy Service Deficiencies	D	not recorded
2021-07-02	F0761	Pharmacy Service Deficiencies	D	not recorded
2021-07-02	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2021-07-02	F0805	Nutrition and Dietary Deficiencies	D	not recorded
2021-07-02	F0806	Nutrition and Dietary Deficiencies	E	not recorded
2021-07-02	F0880	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “NORTH COUNTRY NURSING & REHABILITATION CENTER, MASSENA” at medicare.gov/care-compare.