MASSENA REHABILITATION & NURSING CENTER

89 GROVE STREET, MASSENA, NY 13662 · CCN 335592 · 160 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing3 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2026-05-22 — IMMEDIATE JEOPARDY (tag F0689, severity K)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.37

state median 3.31

Weekend staffing gap

−22%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.61

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

61%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

3 enforcement action(s), totaling $33,387 in fines.

Date	Type	Amount
2024-01-30	Fine	$14,814
2024-01-08	Fine	$4,938
2023-12-18	Fine	$13,635

Ownership

Ownership type: For profit - Limited Liability company. Part of the PERSONAL HEALTHCARE MANAGEMENT chain.

Other facilities under the same ownership, with their CMS overall ratings:

REHABILITATION & NURSING CENTER AT EVERETT (THE) (EVERETT, MA) — CMS overall3 of 5
Medford Rehabilitation and Nursing Center (MEDFORD, MA) — CMS overall3 of 5
CAMBRIDGE REHABILITATION & NURSING CENTER (CAMBRIDGE, MA) — CMS overall4 of 5
AUBURN REHABILITATION & NURSING CENTER (AUBURN, NY) — CMS overall2 of 5
YORKTOWN REHABILITATION & NURSING CENTER (CORTLANDT MANOR, NY) — CMS overall4 of 5
Sodus Rehabilitation & Nursing Center (Sodus, NY) — CMS overall3 of 5
ORCHARD REHABILITATION & NURSING CENTER (MEDINA, NY) — CMS overall3 of 5
TARRYTOWN HALL CARE CENTER (TARRYTOWN, NY) — CMS overall3 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Potential for more than minimal harm: 39 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-05-22	F0584	Resident Rights Deficiencies	E	not recorded
2026-05-22	F0689	Quality of Life and Care Deficiencies	K	not recorded
2026-05-22	F0755	Pharmacy Service Deficiencies	D	not recorded
2026-05-22	F0800	Nutrition and Dietary Deficiencies	F	not recorded
2026-05-22	F0801	Nutrition and Dietary Deficiencies	F	not recorded
2026-05-22	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2026-05-22	F0919	Environmental Deficiencies	D	not recorded
2025-08-15	F0550	Resident Rights Deficiencies	D	not recorded
2025-08-15	F0552	Resident Rights Deficiencies	D	not recorded
2025-08-15	F0576	Resident Rights Deficiencies	D	not recorded
2025-08-15	F0584	Resident Rights Deficiencies	E	not recorded
2025-08-15	F0585	Resident Rights Deficiencies	E	not recorded
2025-08-15	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-08-15	F0700	Quality of Life and Care Deficiencies	E	not recorded
2025-08-15	F0740	Quality of Life and Care Deficiencies	D	not recorded
2025-08-15	F0761	Pharmacy Service Deficiencies	E	not recorded
2025-08-15	F0802	Nutrition and Dietary Deficiencies	F	not recorded
2025-08-15	F0803	Nutrition and Dietary Deficiencies	D	not recorded
2025-08-15	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2025-08-15	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-08-15	F0840	Administration Deficiencies	D	not recorded
2025-08-15	F0880	Infection Control Deficiencies	D	not recorded
2024-11-19	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-01-29	F0692	Quality of Life and Care Deficiencies	D	not recorded
2023-12-15	F0584	Resident Rights Deficiencies	E	not recorded
2023-12-15	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-12-15	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2023-12-15	F0728	Nursing and Physician Services Deficiencies	D	not recorded
2023-12-15	F0732	Nursing and Physician Services Deficiencies	C	not recorded
2023-12-15	F0802	Nutrition and Dietary Deficiencies	E	not recorded
2023-12-15	F0803	Nutrition and Dietary Deficiencies	D	not recorded
2023-12-15	F0804	Nutrition and Dietary Deficiencies	D	not recorded
2023-12-15	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-12-15	F0880	Infection Control Deficiencies	F	not recorded
2023-12-06	F0836	Administration Deficiencies	E	not recorded
2021-11-19	F0550	Resident Rights Deficiencies	D	not recorded
2021-11-19	F0577	Resident Rights Deficiencies	D	not recorded
2021-11-19	F0584	Resident Rights Deficiencies	E	not recorded
2021-11-19	F0677	Quality of Life and Care Deficiencies	D	not recorded
2021-11-19	F0804	Nutrition and Dietary Deficiencies	D	not recorded
2021-11-19	F0812	Nutrition and Dietary Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “MASSENA REHABILITATION & NURSING CENTER, MASSENA” at medicare.gov/care-compare.