Ontario Center for Rehabilitation and Healthcare

3062 County Complex Drive, Canandaigua, NY 14424 · CCN 335564 · 98 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing1 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

CMS currently lists this facility as: SFF Candidate (the Special Focus program tracks facilities with a persistent pattern of serious inspection findings).

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

Serious inspection findings

2025-01-31 ACTUAL HARM (tag F0550, severity G)
Resident Rights Deficiencies · correction not recorded in CMS data
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
2025-01-31 ACTUAL HARM (tag F0725, severity H)
Nursing and Physician Services Deficiencies · correction not recorded in CMS data
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
2025-01-31 IMMEDIATE JEOPARDY (tag F0600, severity K)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

2.86

state median 3.31

Weekend staffing gap

−24%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.28

registered nurses only

Contract (agency) staff

3%

share of all nursing hours

Nursing staff turnover

81%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $117,878 in fines.

DateTypeAmount
2025-01-31Fine$117,878

Ownership

Ownership type: For profit - Limited Liability company. Part of the CENTERS HEALTH CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: No harm, potential for minimal harm: 3 · Actual harm: 2 · Potential for more than minimal harm: 35 · Immediate jeopardy: 1

Survey dateTagCategorySeverityCorrected
2026-03-17F0584Resident Rights DeficienciesEnot recorded
2026-03-17F0641Resident Assessment and Care Planning DeficienciesEnot recorded
2026-03-17F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2026-03-17F0880Infection Control DeficienciesEnot recorded
2026-03-17F0919Environmental DeficienciesEnot recorded
2025-01-31F0550Resident Rights DeficienciesGnot recorded
2025-01-31F0568Resident Rights DeficienciesBnot recorded
2025-01-31F0585Resident Rights DeficienciesEnot recorded
2025-01-31F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesKnot recorded
2025-01-31F0623Resident Rights DeficienciesBnot recorded
2025-01-31F0677Quality of Life and Care DeficienciesEnot recorded
2025-01-31F0684Quality of Life and Care DeficienciesEnot recorded
2025-01-31F0686Quality of Life and Care DeficienciesDnot recorded
2025-01-31F0690Quality of Life and Care DeficienciesDnot recorded
2025-01-31F0725Nursing and Physician Services DeficienciesHnot recorded
2025-01-31F0761Pharmacy Service DeficienciesDnot recorded
2025-01-31F0835Administration DeficienciesFnot recorded
2025-01-31F0880Infection Control DeficienciesEnot recorded
2025-01-31F0883Infection Control DeficienciesDnot recorded
2025-01-31F0919Environmental DeficienciesFnot recorded
2024-11-02F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2024-07-02F0625Resident Rights DeficienciesDnot recorded
2024-04-05F0677Quality of Life and Care DeficienciesDnot recorded
2024-04-05F0689Quality of Life and Care DeficienciesDnot recorded
2023-01-11F0568Resident Rights DeficienciesBnot recorded
2023-01-11F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2023-01-11F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2023-01-11F0677Quality of Life and Care DeficienciesDnot recorded
2023-01-11F0692Quality of Life and Care DeficienciesDnot recorded
2023-01-11F0755Pharmacy Service DeficienciesEnot recorded
2023-01-11F0761Pharmacy Service DeficienciesDnot recorded
2023-01-11F0803Nutrition and Dietary DeficienciesEnot recorded
2023-01-11F0836Administration DeficienciesDnot recorded
2023-01-11F0921Environmental DeficienciesFnot recorded
2021-06-09F0561Resident Rights DeficienciesDnot recorded
2021-06-09F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2021-06-09F0677Quality of Life and Care DeficienciesDnot recorded
2021-06-09F0689Quality of Life and Care DeficienciesDnot recorded
2021-06-09F0690Quality of Life and Care DeficienciesDnot recorded
2021-06-09F0698Quality of Life and Care DeficienciesDnot recorded
2021-06-09F0804Nutrition and Dietary DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Ontario Center for Rehabilitation and Healthcare, Canandaigua” at medicare.gov/care-compare.