St. Ann's Community

1500 Portland Avenue, Rochester, NY 14621 · CCN 335081 · 470 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections4 of 5CMS staffing4 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2025-01-07 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

3.73

state median 3.31

Weekend staffing gap

−7%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.33

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

39%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $55,495 in fines.

Date	Type	Amount
2025-01-07	Fine	$51,301
2023-08-28	Fine	$4,194

Ownership

Ownership type: Non profit - Other.

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 12

Survey date	Tag	Category	Severity	Corrected
2025-01-07	F0686	Quality of Life and Care Deficiencies	G	not recorded
2024-04-16	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-04-16	F0690	Quality of Life and Care Deficiencies	D	not recorded
2024-04-16	F0880	Infection Control Deficiencies	D	not recorded
2022-09-22	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2022-09-22	F0655	Resident Assessment and Care Planning Deficiencies	E	not recorded
2022-09-22	F0689	Quality of Life and Care Deficiencies	D	not recorded
2022-09-22	F0836	Administration Deficiencies	D	not recorded
2020-01-07	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2020-01-07	F0688	Quality of Life and Care Deficiencies	D	not recorded
2020-01-07	F0695	Quality of Life and Care Deficiencies	D	not recorded
2020-01-07	F0761	Pharmacy Service Deficiencies	D	not recorded
2020-01-07	F0805	Nutrition and Dietary Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “St. Ann's Community, Rochester” at medicare.gov/care-compare.