St. John's Health Care Corporation

150 Highland Avenue, Rochester, NY 14620 · CCN 335008 · 455 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing4 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2025-06-09 — ACTUAL HARM (tag F0677, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide care and assistance to perform activities of daily living for any resident who is unable.

2025-06-09 — ACTUAL HARM (tag F0690, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2023-12-13 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

4.05

state median 3.31

Weekend staffing gap

−8%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.46

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

47%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $141,034 in fines.

Date	Type	Amount
2025-06-09	Fine	$77,168
2023-12-13	Fine	$63,866

Ownership

Ownership type: For profit - Corporation.

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 3 · Potential for more than minimal harm: 26

Survey date	Tag	Category	Severity	Corrected
2025-06-09	F0550	Resident Rights Deficiencies	D	not recorded
2025-06-09	F0554	Resident Rights Deficiencies	E	not recorded
2025-06-09	F0558	Resident Rights Deficiencies	D	not recorded
2025-06-09	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2025-06-09	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2025-06-09	F0628	Resident Rights Deficiencies	B	not recorded
2025-06-09	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-06-09	F0677	Quality of Life and Care Deficiencies	G	not recorded
2025-06-09	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-06-09	F0690	Quality of Life and Care Deficiencies	G	not recorded
2025-06-09	F0761	Pharmacy Service Deficiencies	E	not recorded
2025-06-09	F0810	Nutrition and Dietary Deficiencies	D	not recorded
2025-06-09	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2025-06-09	F0880	Infection Control Deficiencies	D	not recorded
2023-12-13	F0557	Resident Rights Deficiencies	D	not recorded
2023-12-13	F0584	Resident Rights Deficiencies	D	not recorded
2023-12-13	F0638	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-12-13	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-12-13	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-12-13	F0686	Quality of Life and Care Deficiencies	G	not recorded
2023-12-13	F0695	Quality of Life and Care Deficiencies	D	not recorded
2023-12-13	F0760	Pharmacy Service Deficiencies	D	not recorded
2023-12-13	F0761	Pharmacy Service Deficiencies	E	not recorded
2023-12-13	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-12-13	F0836	Administration Deficiencies	E	not recorded
2021-11-08	F0561	Resident Rights Deficiencies	D	not recorded
2021-11-08	F0565	Resident Rights Deficiencies	D	not recorded
2021-11-08	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2021-11-08	F0679	Quality of Life and Care Deficiencies	D	not recorded
2021-11-08	F0689	Quality of Life and Care Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “St. John's Health Care Corporation, Rochester” at medicare.gov/care-compare.