The Neighborhood in Rio Rancho
State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.
CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.
Serious inspection findings
2025-11-19 — ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Staffing, from payroll records
Nursing hours / resident / day
4.35
state median 2.86
Weekend staffing gap
−10%
fewer nursing hours on weekends · state median −9%
RN hours / resident / day
0.89
registered nurses only
Contract (agency) staff
4%
share of all nursing hours
Nursing staff turnover
82%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
1 enforcement action(s), totaling $12,735 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-11-17 | Fine | $12,735 |
Ownership
Ownership type: Non profit - Corporation.
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-03-13 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-11-19 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2025-11-19 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | G | not recorded |
| 2025-11-19 | F0689 | Quality of Life and Care Deficiencies | E | not recorded |
| 2025-11-19 | F0692 | Quality of Life and Care Deficiencies | E | not recorded |
| 2025-11-19 | F0842 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2025-11-17 | F0658 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2025-11-17 | F0730 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2025-11-17 | F0791 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-11-17 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2025-11-17 | F0842 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2025-11-17 | F0919 | Environmental Deficiencies | D | not recorded |
| 2025-03-20 | F0571 | Resident Rights Deficiencies | E | not recorded |
| 2025-03-20 | F0580 | Resident Rights Deficiencies | E | not recorded |
| 2025-03-20 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-03-20 | F0657 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2025-03-20 | F0726 | Nursing and Physician Services Deficiencies | F | not recorded |
| 2025-03-20 | F0849 | Administration Deficiencies | E | not recorded |
| 2025-01-03 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-01-03 | F0908 | Environmental Deficiencies | D | not recorded |
| 2024-05-23 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-05-23 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-05-23 | F0684 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-05-23 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-05-23 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-05-23 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2024-04-01 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2024-04-01 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-04-01 | F0740 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-04-01 | F0757 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-04-01 | F0921 | Environmental Deficiencies | D | not recorded |
| 2023-02-03 | F0578 | Resident Rights Deficiencies | E | not recorded |
| 2023-02-03 | F0585 | Resident Rights Deficiencies | D | not recorded |
| 2023-02-03 | F0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-02-03 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-02-03 | F0641 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2023-02-03 | F0693 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-02-03 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |