COMPLETE CARE AT MARCELLA
State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2026-05-12 — IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Staffing, from payroll records
Nursing hours / resident / day
3.14
state median 3.29
Weekend staffing gap
−6%
fewer nursing hours on weekends · state median −5%
RN hours / resident / day
0.15
registered nurses only
Contract (agency) staff
8%
share of all nursing hours
Days with zero RN hours reported
4
with residents present
Nursing staff turnover
36%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
CMS records no penalties for this facility.
Ownership
Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) —
- COMPLETE CARE AT FOX HILL (VERNON, CT) —
- COMPLETE CARE AT MERIDEN (MERIDEN, CT) —
- COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) —
- COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) —
- COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) —
- COMPLETE CARE AT GROTON REGENCY (GROTON, CT) —
- COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-05-12 | F0689 | Quality of Life and Care Deficiencies | J | not recorded |
| 2025-07-24 | F0760 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-07-24 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2025-01-21 | F0842 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2024-06-07 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2023-11-21 | F0558 | Resident Rights Deficiencies | D | not recorded |
| 2023-11-21 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-11-21 | F0655 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-11-21 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-11-21 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2023-11-21 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2023-11-21 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2021-08-11 | F0636 | Resident Assessment and Care Planning Deficiencies | B | not recorded |
| 2021-08-11 | F0638 | Resident Assessment and Care Planning Deficiencies | B | not recorded |
| 2021-08-11 | F0686 | Quality of Life and Care Deficiencies | D | not recorded |
| 2021-08-11 | F0759 | Pharmacy Service Deficiencies | D | not recorded |