COMPLETE CARE AT HARBORAGE LLC
State inspectors recorded 2 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.
Serious inspection findings
2026-05-18 — IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-01-08 — IMMEDIATE JEOPARDY (tag F0880, severity K)
Infection Control Deficiencies · correction not recorded in CMS data
Provide and implement an infection prevention and control program.
Staffing, from payroll records
Nursing hours / resident / day
3.15
state median 3.29
Weekend staffing gap
−6%
fewer nursing hours on weekends · state median −5%
RN hours / resident / day
0.54
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
40%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
1 enforcement action(s), totaling $27,378 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-05-01 | Fine | $27,378 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) —
- COMPLETE CARE AT FOX HILL (VERNON, CT) —
- COMPLETE CARE AT MERIDEN (MERIDEN, CT) —
- COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) —
- COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) —
- COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) —
- COMPLETE CARE AT GROTON REGENCY (GROTON, CT) —
- COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-05-18 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | J | not recorded |
| 2026-05-18 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2026-05-18 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2026-05-01 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2026-05-01 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2026-05-01 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-05-01 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2026-05-01 | F0759 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-12-06 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-12-06 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-12-06 | F0698 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-12-06 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-12-06 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-12-06 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-01-08 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-01-08 | F0880 | Infection Control Deficiencies | K | not recorded |
| 2023-04-26 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2023-04-26 | F0655 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-04-26 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-04-26 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-04-26 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-04-26 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-04-26 | F0725 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2023-04-26 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2023-04-26 | F0759 | Pharmacy Service Deficiencies | D | not recorded |
| 2023-04-26 | F0836 | Administration Deficiencies | D | not recorded |
| 2023-04-26 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2021-04-22 | F0880 | Infection Control Deficiencies | D | not recorded |