COMPLETE CARE AT REGENT LLC

50 POLIFLY ROAD, HACKENSACK, NJ 07601 · CCN 315295 · 180 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing4 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

2.94

state median 3.29

Weekend staffing gap

−4%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.37

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

35%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Individual. Part of the COMPLETE CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) — CMS overall5 of 5
COMPLETE CARE AT FOX HILL (VERNON, CT) — CMS overall2 of 5
COMPLETE CARE AT MERIDEN (MERIDEN, CT) — CMS overall4 of 5
COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) — CMS overall4 of 5
COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) — CMS overall4 of 5
COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) — CMS overall2 of 5
COMPLETE CARE AT GROTON REGENCY (GROTON, CT) — CMS overall5 of 5
COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) — CMS overall1 of 5

Full citation history

By severity: Potential for more than minimal harm: 25

Survey date	Tag	Category	Severity	Corrected
2025-02-03	F0558	Resident Rights Deficiencies	D	not recorded
2025-02-03	F0584	Resident Rights Deficiencies	E	not recorded
2025-02-03	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2025-02-03	F0625	Resident Rights Deficiencies	E	not recorded
2025-02-03	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-02-03	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-02-03	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-02-03	F0679	Quality of Life and Care Deficiencies	D	not recorded
2025-02-03	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-02-03	F0693	Quality of Life and Care Deficiencies	D	not recorded
2025-02-03	F0695	Quality of Life and Care Deficiencies	E	not recorded
2025-02-03	F0725	Nursing and Physician Services Deficiencies	D	not recorded
2025-02-03	F0728	Nursing and Physician Services Deficiencies	D	not recorded
2025-02-03	F0732	Nursing and Physician Services Deficiencies	D	not recorded
2025-02-03	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-02-03	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-02-03	F0919	Environmental Deficiencies	F	not recorded
2023-10-04	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-10-02	F0640	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-10-02	F0641	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-10-02	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-10-02	F0688	Quality of Life and Care Deficiencies	D	not recorded
2023-10-02	F0761	Pharmacy Service Deficiencies	D	not recorded
2022-06-14	F0695	Quality of Life and Care Deficiencies	D	not recorded
2022-06-14	F0759	Pharmacy Service Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “COMPLETE CARE AT REGENT LLC, HACKENSACK” at medicare.gov/care-compare.