COMPLETE CARE AT MILFORD MANOR LLC

69 MAPLE ROAD, WEST MILFORD, NJ 07480 · CCN 315276 · 120 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections2 of 5CMS staffing1 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2025-03-07 — ACTUAL HARM (tag F0697, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide safe, appropriate pain management for a resident who requires such services.

Staffing, from payroll records

Nursing hours / resident / day

2.51

state median 3.29

Weekend staffing gap

−12%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.17

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

54%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $3,595 in fines.

Date	Type	Amount
2025-03-07	Fine	$3,595

Ownership

Ownership type: For profit - Corporation. Part of the COMPLETE CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) — CMS overall5 of 5
COMPLETE CARE AT FOX HILL (VERNON, CT) — CMS overall2 of 5
COMPLETE CARE AT MERIDEN (MERIDEN, CT) — CMS overall4 of 5
COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) — CMS overall4 of 5
COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) — CMS overall4 of 5
COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) — CMS overall2 of 5
COMPLETE CARE AT GROTON REGENCY (GROTON, CT) — CMS overall5 of 5
COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) — CMS overall1 of 5

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 25

Survey date	Tag	Category	Severity	Corrected
2025-06-25	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-03-07	F0580	Resident Rights Deficiencies	D	not recorded
2025-03-07	F0583	Resident Rights Deficiencies	D	not recorded
2025-03-07	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-03-07	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-03-07	F0697	Quality of Life and Care Deficiencies	G	not recorded
2025-03-07	F0757	Pharmacy Service Deficiencies	D	not recorded
2025-03-07	F0803	Nutrition and Dietary Deficiencies	E	not recorded
2025-03-07	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-07	F0880	Infection Control Deficiencies	D	not recorded
2025-03-07	F0883	Infection Control Deficiencies	E	not recorded
2025-03-07	F0945	Infection Control Deficiencies	E	not recorded
2025-03-07	F0946	Administration Deficiencies	E	not recorded
2025-03-07	F0949	Administration Deficiencies	E	not recorded
2024-01-05	F0880	Infection Control Deficiencies	D	not recorded
2023-02-18	F0578	Resident Rights Deficiencies	D	not recorded
2023-02-18	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-02-18	F0660	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-02-18	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-02-18	F0697	Quality of Life and Care Deficiencies	D	not recorded
2023-02-18	F0755	Pharmacy Service Deficiencies	D	not recorded
2023-02-18	F0759	Pharmacy Service Deficiencies	D	not recorded
2023-02-18	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2021-03-08	F0761	Pharmacy Service Deficiencies	D	not recorded
2021-03-08	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2021-03-08	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “COMPLETE CARE AT MILFORD MANOR LLC, WEST MILFORD” at medicare.gov/care-compare.