Complete Care at Hamilton, LLC
State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-10-15 — IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-01-30 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Staffing, from payroll records
Nursing hours / resident / day
3.13
state median 3.29
Weekend staffing gap
+0%
more nursing hours on weekends · state median −5%
RN hours / resident / day
0.26
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
28%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
2 enforcement action(s), totaling $25,313 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-10-15 | Fine | $16,801 |
| 2024-01-30 | Fine | $8,512 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) —
- COMPLETE CARE AT FOX HILL (VERNON, CT) —
- COMPLETE CARE AT MERIDEN (MERIDEN, CT) —
- COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) —
- COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) —
- COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) —
- COMPLETE CARE AT GROTON REGENCY (GROTON, CT) —
- COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2025-09-09 | F0558 | Resident Rights Deficiencies | D | not recorded |
| 2025-09-09 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2025-09-09 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-09-09 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-09-09 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2025-01-28 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-10-15 | F0689 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-06-27 | F0712 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2024-01-30 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-05-26 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2023-05-26 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-05-26 | F0604 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-05-26 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2023-05-26 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-05-26 | F0623 | Resident Rights Deficiencies | E | not recorded |
| 2023-05-26 | F0625 | Resident Rights Deficiencies | E | not recorded |
| 2023-05-26 | F0644 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-05-26 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-05-26 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-05-26 | F0700 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-05-26 | F0758 | Pharmacy Service Deficiencies | E | not recorded |
| 2023-05-26 | F0880 | Infection Control Deficiencies | F | not recorded |
| 2023-05-26 | F0881 | Infection Control Deficiencies | F | not recorded |
| 2023-05-26 | F0883 | Infection Control Deficiencies | E | not recorded |