CareOne at The Highlands
No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.
Serious inspection findings
No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.
Staffing, from payroll records
Nursing hours / resident / day
3.41
state median 3.29
Weekend staffing gap
+3%
more nursing hours on weekends · state median −5%
RN hours / resident / day
0.45
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
24%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
CMS records no penalties for this facility.
Ownership
Ownership type: For profit - Corporation. Part of the CAREONE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- RIVER GLEN HEALTH CARE CENTER (SOUTHBURY, CT) —
- CARE ONE AT LOWELL (LOWELL, MA) —
- CARE ONE AT HOLYOKE (HOLYOKE, MA) —
- CARE ONE AT NORTHAMPTON (NORTHAMPTON, MA) —
- CARE ONE AT NEWTON (NEWTON, MA) —
- CARE ONE AT ESSEX PARK (BEVERLY, MA) —
- CARE ONE AT LEXINGTON (LEXINGTON, MA) —
- CARE ONE AT REDSTONE (EAST LONGMEADOW, MA) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2025-10-23 | F0686 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-10-23 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-05-28 | F0552 | Resident Rights Deficiencies | D | not recorded |
| 2025-05-28 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-05-28 | F0641 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2025-05-28 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-05-28 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-05-28 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-05-28 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2025-05-16 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-05-16 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-08-12 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-08-12 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-01-12 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2024-01-12 | F0583 | Resident Rights Deficiencies | D | not recorded |
| 2024-01-12 | F0640 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-01-12 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-01-12 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-01-12 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-01-12 | F0711 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2024-01-12 | F0712 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2024-01-12 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-01-12 | F0756 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-01-12 | F0812 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2024-01-12 | F0836 | Administration Deficiencies | D | not recorded |
| 2024-01-12 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-01-12 | F0880 | Infection Control Deficiencies | D | not recorded |