COMPLETE CARE AT WAYNE HILLS REHAB & RESP CENTER
State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.
Serious inspection findings
2026-01-29 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-07-18 — IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Staffing, from payroll records
Nursing hours / resident / day
2.90
state median 3.29
Weekend staffing gap
−0%
fewer nursing hours on weekends · state median −5%
RN hours / resident / day
0.20
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
35%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
2 enforcement action(s), totaling $42,630 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-12-11 | Fine | $7,266 |
| 2025-07-18 | Fine | $35,364 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) —
- COMPLETE CARE AT FOX HILL (VERNON, CT) —
- COMPLETE CARE AT MERIDEN (MERIDEN, CT) —
- COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) —
- COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) —
- COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) —
- COMPLETE CARE AT GROTON REGENCY (GROTON, CT) —
- COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-01-29 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-01-29 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-01-29 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2025-12-11 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-12-11 | F0686 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-12-03 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2025-12-03 | F0552 | Resident Rights Deficiencies | D | not recorded |
| 2025-12-03 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2025-12-03 | F0628 | Resident Rights Deficiencies | D | not recorded |
| 2025-12-03 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-12-03 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-12-03 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-12-03 | F0679 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-12-03 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-12-03 | F0700 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-12-03 | F0732 | Nursing and Physician Services Deficiencies | C | not recorded |
| 2025-12-03 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2025-12-03 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2025-07-18 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | J | not recorded |
| 2024-09-10 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-09-10 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-05-24 | F0640 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-05-24 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-05-24 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-05-24 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-05-24 | F0711 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2023-09-26 | F0880 | Infection Control Deficiencies | F | not recorded |
| 2022-02-23 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-02-23 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-02-23 | F0698 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-02-23 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2022-02-23 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2022-02-23 | F0812 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2022-02-23 | F0880 | Infection Control Deficiencies | E | not recorded |