COMPLETE CARE AT CHESTNUT HILL LLC
State inspectors recorded 2 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-12-05 — IMMEDIATE JEOPARDY (tag F0578, severity K)
Resident Rights Deficiencies · correction not recorded in CMS data
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
2024-12-05 — IMMEDIATE JEOPARDY (tag F0835, severity K)
Administration Deficiencies · correction not recorded in CMS data
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
2022-08-18 — ACTUAL HARM (tag F0692, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide enough food/fluids to maintain a resident's health.
Staffing, from payroll records
Nursing hours / resident / day
2.92
state median 3.29
Weekend staffing gap
−12%
fewer nursing hours on weekends · state median −5%
RN hours / resident / day
0.12
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Days with zero RN hours reported
3
with residents present
Nursing staff turnover
42%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
1 enforcement action(s), totaling $41,688 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-12-05 | Fine | $41,688 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) —
- COMPLETE CARE AT FOX HILL (VERNON, CT) —
- COMPLETE CARE AT MERIDEN (MERIDEN, CT) —
- COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) —
- COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) —
- COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) —
- COMPLETE CARE AT GROTON REGENCY (GROTON, CT) —
- COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2024-12-05 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2024-12-05 | F0552 | Resident Rights Deficiencies | D | not recorded |
| 2024-12-05 | F0568 | Resident Rights Deficiencies | D | not recorded |
| 2024-12-05 | F0578 | Resident Rights Deficiencies | K | not recorded |
| 2024-12-05 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-12-05 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-12-05 | F0645 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-12-05 | F0657 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2024-12-05 | F0686 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-12-05 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-12-05 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-12-05 | F0700 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-12-05 | F0835 | Administration Deficiencies | K | not recorded |
| 2024-12-05 | F0865 | Administration Deficiencies | F | not recorded |
| 2022-08-18 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2022-08-18 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2022-08-18 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2022-08-18 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-08-18 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-08-18 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-08-18 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-08-18 | F0692 | Quality of Life and Care Deficiencies | G | not recorded |
| 2022-08-18 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-08-18 | F0883 | Infection Control Deficiencies | D | not recorded |
| 2022-08-18 | F0909 | Environmental Deficiencies | D | not recorded |
| 2020-02-11 | F0658 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2020-02-11 | F0756 | Pharmacy Service Deficiencies | E | not recorded |