HACKETT HILL HEALTHCARE CENTER

191 HACKETT HILL ROAD, MANCHESTER, NH 03102 · CCN 305038 · 70 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections1 of 5CMS staffing4 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2025-12-17 — ACTUAL HARM (tag F0635, severity G)

Resident Assessment and Care Planning Deficiencies · correction not recorded in CMS data

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Staffing, from payroll records

Nursing hours / resident / day

3.36

state median 3.26

Weekend staffing gap

−11%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

1.02

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

34%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $8,278 in fines.

Date	Type	Amount
2025-12-17	Fine	$8,278

Ownership

Ownership type: For profit - Corporation. Part of the GENESIS HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

MERRY WOOD LODGE (ELMORE, AL) — CMS overall1 of 5
KELLER LANDING (TUSCUMBIA, AL) — CMS overall5 of 5
COTTAGE OF THE SHOALS (TUSCUMBIA, AL) — CMS overall4 of 5
RIVER CITY CENTER (DECATUR, AL) — CMS overall1 of 5
MAGNOLIA RIDGE (GARDENDALE, AL) — CMS overall1 of 5
GLENWOOD CENTER (FLORENCE, AL) — CMS overall1 of 5
CYPRESS COVE CARE CENTER (MUSCLE SHOALS, AL) — CMS overall5 of 5
THE EARLWOOD (TORRANCE, CA) — CMS overall1 of 5

Full citation history

By severity: No harm, potential for minimal harm: 3 · Actual harm: 1 · Potential for more than minimal harm: 11

Survey date	Tag	Category	Severity	Corrected
2026-04-24	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-04-24	F0687	Quality of Life and Care Deficiencies	D	not recorded
2026-04-24	F0880	Infection Control Deficiencies	F	not recorded
2025-12-17	F0635	Resident Assessment and Care Planning Deficiencies	G	not recorded
2025-12-17	F0880	Infection Control Deficiencies	D	not recorded
2025-03-13	F0552	Resident Rights Deficiencies	D	not recorded
2025-03-13	F0582	Resident Rights Deficiencies	B	not recorded
2025-03-13	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-13	F0880	Infection Control Deficiencies	D	not recorded
2025-03-13	F0908	Environmental Deficiencies	D	not recorded
2024-04-02	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-04-02	F0685	Quality of Life and Care Deficiencies	B	not recorded
2024-04-02	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-04-02	F0761	Pharmacy Service Deficiencies	D	not recorded
2024-01-09	F0732	Nursing and Physician Services Deficiencies	B	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HACKETT HILL HEALTHCARE CENTER, MANCHESTER” at medicare.gov/care-compare.