HAVENWOOD-HERITAGE HEIGHTS

33 CHRISTIAN AVENUE, CONCORD, NH 03301 · CCN 305016 · 70 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing4 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

4.65

state median 3.26

Weekend staffing gap

+1%

more nursing hours on weekends · state median −6%

RN hours / resident / day

0.70

registered nurses only

Contract (agency) staff

13%

share of all nursing hours

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Non profit - Corporation.

Full citation history

By severity: No harm, potential for minimal harm: 1 · Potential for more than minimal harm: 6

Survey dateTagCategorySeverityCorrected
2026-04-22F0851Administration DeficienciesFnot recorded
2026-04-22F0880Infection Control DeficienciesFnot recorded
2025-03-13F0758Pharmacy Service DeficienciesDnot recorded
2025-03-13F0883Infection Control DeficienciesEnot recorded
2024-02-22F0637Resident Assessment and Care Planning DeficienciesBnot recorded
2024-02-22F0761Pharmacy Service DeficienciesDnot recorded
2024-02-22F0880Infection Control DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HAVENWOOD-HERITAGE HEIGHTS, CONCORD” at medicare.gov/care-compare.