Heritage of Bel Air

1203 North 13th Street, Norfolk, NE 68701 · CCN 285089 · 112 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections3 of 5CMS staffing4 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

11 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2023-07-25 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.69

state median 2.74

Weekend staffing gap

−12%

fewer nursing hours on weekends · state median −9%

RN hours / resident / day

0.43

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

36%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Non profit - Corporation. Part of the VETTER SENIOR LIVING chain.

Other facilities under the same ownership, with their CMS overall ratings:

MANOR AT ELFINDALE, THE (SPRINGFIELD, MO) — CMS overall4 of 5
Sumner Place (Lincoln, NE) — CMS overall4 of 5
Highland Park Care Center (Alliance, NE) — CMS overall5 of 5
Heritage Estates (Gering, NE) — CMS overall5 of 5
Brookestone of David City (David City, NE) — CMS overall5 of 5
Linden Court (North Platte, NE) — CMS overall2 of 5
Tiffany Square (Grand Island, NE) — CMS overall2 of 5
Cloverlodge Care Center (St Edward, NE) — CMS overall4 of 5

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 10

Survey date	Tag	Category	Severity	Corrected
2025-07-31	F0759	Pharmacy Service Deficiencies	D	not recorded
2025-07-31	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2025-07-31	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-07-31	F0880	Infection Control Deficiencies	D	not recorded
2024-07-30	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-07-30	F0757	Pharmacy Service Deficiencies	D	not recorded
2024-07-30	F0880	Infection Control Deficiencies	D	not recorded
2023-07-25	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-07-25	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-07-25	F0757	Pharmacy Service Deficiencies	D	not recorded
2023-07-25	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Heritage of Bel Air, Norfolk” at medicare.gov/care-compare.