WINDSOR ESTATES OF ST CHARLES

2150 WEST RANDOLPH STREET, SAINT CHARLES, MO 63301 · CCN 265518 · 81 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing1 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

Get the full report Watch this facility

Serious inspection findings

2026-05-19 — IMMEDIATE JEOPARDY (tag F0600, severity J)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2026-05-19 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-12-15 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-09-03 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-08-07 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-05-02 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-09-18 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-07-30 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.13

state median 2.42

Weekend staffing gap

−16%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.13

registered nurses only

Contract (agency) staff

6%

share of all nursing hours

Days with zero RN hours reported

21

with residents present

Nursing staff turnover

71%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for WINDSOR ESTATES OF ST CHARLES.

Penalties and enforcement

10 enforcement action(s), totaling $229,906 in fines.

Date	Type	Amount
2025-12-15	Fine	$86,190
2025-08-07	Fine	$41,659
2025-05-02	Fine	$12,425
2025-05-02	Payment Denial	payment denial
2024-02-06	Fine	$9,032
2023-10-03	Fine	$73,593
2023-10-03	Payment Denial	payment denial
2023-08-28	Fine	$2,098
2023-08-21	Fine	$1,764
2023-07-31	Fine	$3,145

Ownership

Ownership type: For profit - Limited Liability company. Part of the TUTERA SENIOR LIVING & HEALTH CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

CHARLTON PLACE REHAB AND HEALTHCARE CENTER (DEATSVILLE, AL) — CMS overall5 of 5
LAKELAND REHAB & HEALTHCARE CENTER (EFFINGHAM, IL) — CMS overall4 of 5
CRYSTAL PINES REHAB & HCC (CRYSTAL LAKE, IL) — CMS overall1 of 5
CARLINVILLE REHAB & HCC (CARLINVILLE, IL) — CMS overall1 of 5
MATTOON REHAB & HCC (MATTOON, IL) — CMS overall1 of 5
HILLSBORO REHAB & HCC (HILLSBORO, IL) — CMS overall1 of 5
FAIR OAKS REHAB & HEALTHCARE (SOUTH BELOIT, IL) — CMS overall1 of 5
METROPOLIS REHAB & HCC (METROPOLIS, IL) — CMS overall1 of 5

Full citation history

By severity: No harm, potential for minimal harm: 2 · Actual harm: 12 · Potential for more than minimal harm: 62 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-05-19	F0584	Resident Rights Deficiencies	E	not recorded
2026-05-19	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	J	not recorded
2026-05-19	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2026-05-19	F0677	Quality of Life and Care Deficiencies	E	not recorded
2026-05-19	F0684	Quality of Life and Care Deficiencies	G	not recorded
2026-05-19	F0689	Quality of Life and Care Deficiencies	E	not recorded
2026-04-01	F0569	Resident Rights Deficiencies	E	not recorded
2025-12-15	F0684	Quality of Life and Care Deficiencies	G	not recorded
2025-12-15	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-09-03	F0686	Quality of Life and Care Deficiencies	G	not recorded
2025-08-07	F0584	Resident Rights Deficiencies	D	not recorded
2025-08-07	F0677	Quality of Life and Care Deficiencies	E	not recorded
2025-08-07	F0686	Quality of Life and Care Deficiencies	G	not recorded
2025-08-07	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2025-06-10	F0677	Quality of Life and Care Deficiencies	E	not recorded
2025-05-02	F0677	Quality of Life and Care Deficiencies	E	not recorded
2025-05-02	F0689	Quality of Life and Care Deficiencies	G	not recorded
2025-05-02	F0801	Nutrition and Dietary Deficiencies	F	not recorded
2025-05-02	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-05-02	F0908	Environmental Deficiencies	D	not recorded
2025-03-04	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-02-21	F0919	Environmental Deficiencies	F	not recorded
2024-09-18	F0689	Quality of Life and Care Deficiencies	G	not recorded
2024-07-30	F0689	Quality of Life and Care Deficiencies	G	not recorded
2024-07-17	F0620	Resident Rights Deficiencies	E	not recorded
2024-03-21	F0554	Resident Rights Deficiencies	D	not recorded
2024-03-21	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-03-21	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-03-21	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-03-21	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-03-21	F0801	Nutrition and Dietary Deficiencies	F	not recorded
2024-03-21	F0880	Infection Control Deficiencies	D	not recorded
2024-01-03	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-01-03	F0880	Infection Control Deficiencies	D	not recorded
2023-11-20	F0697	Quality of Life and Care Deficiencies	G	not recorded
2023-10-03	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-10-03	F0686	Quality of Life and Care Deficiencies	G	not recorded
2023-10-03	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-10-03	F0692	Quality of Life and Care Deficiencies	D	not recorded
2023-10-03	F0697	Quality of Life and Care Deficiencies	G	not recorded
2022-07-13	F0558	Resident Rights Deficiencies	E	not recorded
2022-07-13	F0578	Resident Rights Deficiencies	D	not recorded
2022-07-13	F0584	Resident Rights Deficiencies	E	not recorded
2022-07-13	F0585	Resident Rights Deficiencies	E	not recorded
2022-07-13	F0602	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2022-07-13	F0623	Resident Rights Deficiencies	C	not recorded
2022-07-13	F0625	Resident Rights Deficiencies	B	not recorded
2022-07-13	F0637	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-07-13	F0638	Resident Assessment and Care Planning Deficiencies	E	not recorded
2022-07-13	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2022-07-13	F0677	Quality of Life and Care Deficiencies	E	not recorded
2022-07-13	F0679	Quality of Life and Care Deficiencies	E	not recorded
2022-07-13	F0684	Quality of Life and Care Deficiencies	D	not recorded
2022-07-13	F0689	Quality of Life and Care Deficiencies	G	not recorded
2022-07-13	F0755	Pharmacy Service Deficiencies	E	not recorded
2022-07-13	F0761	Pharmacy Service Deficiencies	E	not recorded
2022-07-13	F0803	Nutrition and Dietary Deficiencies	E	not recorded
2022-07-13	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2022-07-13	F0880	Infection Control Deficiencies	F	not recorded
2022-07-13	F0924	Environmental Deficiencies	E	not recorded
2019-08-22	F0561	Resident Rights Deficiencies	E	not recorded
2019-08-22	F0570	Resident Rights Deficiencies	E	not recorded
2019-08-22	F0578	Resident Rights Deficiencies	D	not recorded
2019-08-22	F0584	Resident Rights Deficiencies	E	not recorded
2019-08-22	F0623	Resident Rights Deficiencies	D	not recorded
2019-08-22	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2019-08-22	F0659	Resident Assessment and Care Planning Deficiencies	E	not recorded
2019-08-22	F0661	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-08-22	F0686	Quality of Life and Care Deficiencies	E	not recorded
2019-08-22	F0690	Quality of Life and Care Deficiencies	D	not recorded
2019-08-22	F0697	Quality of Life and Care Deficiencies	D	not recorded
2019-08-22	F0698	Quality of Life and Care Deficiencies	D	not recorded
2019-08-22	F0758	Pharmacy Service Deficiencies	D	not recorded
2019-08-22	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2019-08-22	F0814	Nutrition and Dietary Deficiencies	D	not recorded
2019-08-22	F0880	Infection Control Deficiencies	E	not recorded
2019-08-22	F0883	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “WINDSOR ESTATES OF ST CHARLES, SAINT CHARLES” at medicare.gov/care-compare.