BROOKE HAVEN HEALTHCARE

1410 NORTH KENTUCKY AVENUE, WEST PLAINS, MO 65775 · CCN 265400 · 120 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections4 of 5CMS staffing3 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

Serious inspection findings

2024-12-06 ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.19

state median 2.42

Weekend staffing gap

−13%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.33

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Nursing staff turnover

50%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $10,033 in fines.

DateTypeAmount
2024-12-06Fine$10,033

Ownership

Ownership type: Non profit - Corporation.

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 28

Survey dateTagCategorySeverityCorrected
2026-03-03F0550Resident Rights DeficienciesDnot recorded
2026-03-03F0569Resident Rights DeficienciesDnot recorded
2026-03-03F0645Resident Assessment and Care Planning DeficienciesDnot recorded
2026-03-03F0686Quality of Life and Care DeficienciesDnot recorded
2026-03-03F0695Quality of Life and Care DeficienciesDnot recorded
2026-03-03F0759Pharmacy Service DeficienciesDnot recorded
2026-03-03F0880Infection Control DeficienciesDnot recorded
2024-12-06F0570Resident Rights DeficienciesDnot recorded
2024-12-06F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2024-12-06F0661Resident Assessment and Care Planning DeficienciesDnot recorded
2024-12-06F0689Quality of Life and Care DeficienciesGnot recorded
2024-12-06F0690Quality of Life and Care DeficienciesDnot recorded
2024-12-06F0695Quality of Life and Care DeficienciesDnot recorded
2024-12-06F0699Quality of Life and Care DeficienciesDnot recorded
2024-12-06F0732Nursing and Physician Services DeficienciesDnot recorded
2024-12-06F0755Pharmacy Service DeficienciesDnot recorded
2024-12-06F0758Pharmacy Service DeficienciesDnot recorded
2024-12-06F0761Pharmacy Service DeficienciesDnot recorded
2024-12-06F0812Nutrition and Dietary DeficienciesFnot recorded
2024-12-06F0814Nutrition and Dietary DeficienciesDnot recorded
2024-12-06F0880Infection Control DeficienciesDnot recorded
2024-12-06F0881Infection Control DeficienciesDnot recorded
2024-03-01F0684Quality of Life and Care DeficienciesDnot recorded
2023-07-12F0755Pharmacy Service DeficienciesDnot recorded
2023-07-06F0584Resident Rights DeficienciesEnot recorded
2023-07-06F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-07-06F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2023-07-06F0812Nutrition and Dietary DeficienciesFnot recorded
2023-07-06F0883Infection Control DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “BROOKE HAVEN HEALTHCARE, WEST PLAINS” at medicare.gov/care-compare.