PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE

13700 OLD HALLS FERRY ROAD, FLORISSANT, MO 63033 · CCN 265341 · 120 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing1 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2024-07-02 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2020-10-06 — ACTUAL HARM (tag F0692, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide enough food/fluids to maintain a resident's health.

Staffing, from payroll records

Nursing hours / resident / day

2.11

state median 2.42

Weekend staffing gap

−7%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.17

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

48%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Corporation. Part of the HELIA HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

RICHLAND NURSING & REHAB (OLNEY, IL) — CMS overall1 of 5
HELIA SOUTHBELT HEALTHCARE (BELLEVILLE, IL) — CMS overall1 of 5
DOCTORS NURSING & REHAB CENTER (SALEM, IL) — CMS overall1 of 5
HELIA HEALTHCARE OF OLNEY (OLNEY, IL) — CMS overall4 of 5
JERSEYVILLE NSG & REHAB CENTER (JERSEYVILLE, IL) — CMS overall1 of 5
MONTGOMERY NURSING & REHAB CTR (HILLSBORO, IL) — CMS overall3 of 5
HILLSIDE REHAB & CARE CENTER (YORKVILLE, IL) — CMS overall2 of 5
EVERGREEN NURSING & REHAB CENTER (EFFINGHAM, IL) — CMS overall4 of 5

Full citation history

By severity: Actual harm: 2 · Potential for more than minimal harm: 57

Survey date	Tag	Category	Severity	Corrected
2025-09-11	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-09-11	F0693	Quality of Life and Care Deficiencies	D	not recorded
2025-03-21	F0558	Resident Rights Deficiencies	D	not recorded
2025-03-21	F0561	Resident Rights Deficiencies	D	not recorded
2025-03-21	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-03-21	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-21	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-21	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-03-21	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-03-21	F0698	Quality of Life and Care Deficiencies	D	not recorded
2025-03-21	F0791	Quality of Life and Care Deficiencies	D	not recorded
2025-03-21	F0805	Nutrition and Dietary Deficiencies	E	not recorded
2025-03-21	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2025-03-21	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-21	F0880	Infection Control Deficiencies	D	not recorded
2025-03-21	F0883	Infection Control Deficiencies	D	not recorded
2025-03-21	F0921	Environmental Deficiencies	E	not recorded
2024-07-02	F0686	Quality of Life and Care Deficiencies	G	not recorded
2024-03-28	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-12-19	F0558	Resident Rights Deficiencies	D	not recorded
2023-12-19	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-11-01	F0568	Resident Rights Deficiencies	E	not recorded
2023-11-01	F0571	Resident Rights Deficiencies	E	not recorded
2023-11-01	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2023-11-01	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-11-01	F0661	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-11-01	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-11-01	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-11-01	F0693	Quality of Life and Care Deficiencies	D	not recorded
2023-11-01	F0700	Quality of Life and Care Deficiencies	E	not recorded
2023-11-01	F0759	Pharmacy Service Deficiencies	D	not recorded
2023-11-01	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-11-01	F0770	Administration Deficiencies	E	not recorded
2023-11-01	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2023-11-01	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-11-01	F0883	Infection Control Deficiencies	E	not recorded
2023-11-01	F0909	Environmental Deficiencies	E	not recorded
2020-10-06	F0570	Resident Rights Deficiencies	E	not recorded
2020-10-06	F0582	Resident Rights Deficiencies	D	not recorded
2020-10-06	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2020-10-06	F0620	Resident Rights Deficiencies	F	not recorded
2020-10-06	F0623	Resident Rights Deficiencies	E	not recorded
2020-10-06	F0625	Resident Rights Deficiencies	E	not recorded
2020-10-06	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2020-10-06	F0677	Quality of Life and Care Deficiencies	E	not recorded
2020-10-06	F0688	Quality of Life and Care Deficiencies	E	not recorded
2020-10-06	F0689	Quality of Life and Care Deficiencies	E	not recorded
2020-10-06	F0692	Quality of Life and Care Deficiencies	G	not recorded
2020-10-06	F0698	Quality of Life and Care Deficiencies	D	not recorded
2020-10-06	F0700	Quality of Life and Care Deficiencies	E	not recorded
2020-10-06	F0725	Nursing and Physician Services Deficiencies	F	not recorded
2020-10-06	F0756	Pharmacy Service Deficiencies	F	not recorded
2020-10-06	F0757	Pharmacy Service Deficiencies	D	not recorded
2020-10-06	F0758	Pharmacy Service Deficiencies	E	not recorded
2020-10-06	F0759	Pharmacy Service Deficiencies	E	not recorded
2020-10-06	F0761	Pharmacy Service Deficiencies	E	not recorded
2020-10-06	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2020-10-06	F0868	Administration Deficiencies	F	not recorded
2020-10-06	F0881	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE, FLORISSANT” at medicare.gov/care-compare.