HEART OF THE OZARKS HEALTHCARE CENTER

2004 CRESTVIEW STREET, AVA, MO 65608 · CCN 265254 · 120 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections4 of 5CMS staffing2 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

2.25

state median 2.42

Weekend staffing gap

−26%

fewer nursing hours on weekends · state median −11%

RN hours / resident / day

0.44

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

53%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Limited Liability company. Part of the CIRCLE B ENTERPRISES chain.

Other facilities under the same ownership, with their CMS overall ratings:

Havasu Nursing Center (LAKE HAVASU CITY, AZ) — CMS overall3 of 5
Mountain View Manor (PRESCOTT, AZ) — CMS overall1 of 5
Yuma Nursing Center (YUMA, AZ) — CMS overall4 of 5
Desert Highlands Care Center (KINGMAN, AZ) — CMS overall3 of 5
RIVER OAKS CARE CENTER (STEELE, MO) — CMS overall3 of 5
SHADY OAKS HEALTHCARE CENTER (THAYER, MO) — CMS overall5 of 5
TRUMAN HEALTHCARE & REHABILITATION CENTER (LAMAR, MO) — CMS overall1 of 5
CLINTON HEALTHCARE AND REHABILITATION CENTER (CLINTON, MO) — CMS overall1 of 5

Full citation history

By severity: Potential for more than minimal harm: 23

Survey date	Tag	Category	Severity	Corrected
2025-03-25	F0728	Nursing and Physician Services Deficiencies	E	not recorded
2024-08-22	F0554	Resident Rights Deficiencies	D	not recorded
2024-08-22	F0678	Quality of Life and Care Deficiencies	D	not recorded
2024-08-22	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-08-22	F0692	Quality of Life and Care Deficiencies	D	not recorded
2024-08-22	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-08-22	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-05-03	F0550	Resident Rights Deficiencies	D	not recorded
2022-11-03	F0636	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-11-03	F0638	Resident Assessment and Care Planning Deficiencies	E	not recorded
2022-11-03	F0690	Quality of Life and Care Deficiencies	D	not recorded
2022-11-03	F0695	Quality of Life and Care Deficiencies	D	not recorded
2022-11-03	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2022-11-03	F0908	Environmental Deficiencies	F	not recorded
2022-11-03	F0921	Environmental Deficiencies	E	not recorded
2019-10-22	F0584	Resident Rights Deficiencies	E	not recorded
2019-10-22	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-10-22	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-10-22	F0625	Resident Rights Deficiencies	E	not recorded
2019-10-22	F0684	Quality of Life and Care Deficiencies	D	not recorded
2019-10-22	F0698	Quality of Life and Care Deficiencies	E	not recorded
2019-10-22	F0880	Infection Control Deficiencies	E	not recorded
2019-10-22	F0925	Environmental Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HEART OF THE OZARKS HEALTHCARE CENTER, AVA” at medicare.gov/care-compare.