Glenoaks Senior Living Campus

100 GLEN OAKS DRIVE, NEW LONDON, MN 56273 · CCN 245360 · 52 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing3 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

Serious inspection findings

2025-09-12 ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-09-21 IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-09-21 IMMEDIATE JEOPARDY (tag F0760, severity J)
Pharmacy Service Deficiencies · correction not recorded in CMS data
Ensure that residents are free from significant medication errors.

Staffing, from payroll records

Nursing hours / resident / day

2.03

state median 3.48

Weekend staffing gap

+9%

more nursing hours on weekends · state median −4%

RN hours / resident / day

0.28

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Days with zero RN hours reported

13

with residents present

Nursing staff turnover

81%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $14,911 in fines.

DateTypeAmount
2025-09-12Payment Denialpayment denial
2023-08-23Fine$14,911

Ownership

Ownership type: For profit - Corporation. Part of the CAMPBELL STREET SERVICES chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 1 · Potential for more than minimal harm: 43 · Immediate jeopardy: 2

Survey dateTagCategorySeverityCorrected
2025-09-12F0550Resident Rights DeficienciesEnot recorded
2025-09-12F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-09-12F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded
2025-09-12F0689Quality of Life and Care DeficienciesGnot recorded
2025-09-12F0730Nursing and Physician Services DeficienciesEnot recorded
2025-04-24F0622Resident Rights DeficienciesDnot recorded
2025-04-24F0677Quality of Life and Care DeficienciesDnot recorded
2025-04-24F0684Quality of Life and Care DeficienciesDnot recorded
2025-04-24F0689Quality of Life and Care DeficienciesEnot recorded
2025-04-24F0756Pharmacy Service DeficienciesDnot recorded
2025-04-24F0759Pharmacy Service DeficienciesEnot recorded
2025-04-24F0761Pharmacy Service DeficienciesDnot recorded
2025-04-24F0812Nutrition and Dietary DeficienciesDnot recorded
2025-04-24F0865Administration DeficienciesFnot recorded
2025-04-24F0867Administration DeficienciesFnot recorded
2025-04-24F0880Infection Control DeficienciesFnot recorded
2025-04-24F0881Infection Control DeficienciesEnot recorded
2025-04-24F0882Infection Control DeficienciesFnot recorded
2024-03-06F0578Resident Rights DeficienciesDnot recorded
2024-03-06F0582Resident Rights DeficienciesDnot recorded
2024-03-06F0684Quality of Life and Care DeficienciesDnot recorded
2024-03-06F0758Pharmacy Service DeficienciesDnot recorded
2024-03-06F0883Infection Control DeficienciesEnot recorded
2023-09-21F0585Resident Rights DeficienciesDnot recorded
2023-09-21F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-09-21F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-09-21F0677Quality of Life and Care DeficienciesDnot recorded
2023-09-21F0684Quality of Life and Care DeficienciesDnot recorded
2023-09-21F0689Quality of Life and Care DeficienciesJnot recorded
2023-09-21F0725Nursing and Physician Services DeficienciesEnot recorded
2023-09-21F0727Nursing and Physician Services DeficienciesCnot recorded
2023-09-21F0744Quality of Life and Care DeficienciesDnot recorded
2023-09-21F0755Pharmacy Service DeficienciesDnot recorded
2023-09-21F0760Pharmacy Service DeficienciesJnot recorded
2023-09-21F0865Administration DeficienciesFnot recorded
2023-09-21F0921Environmental DeficienciesDnot recorded
2023-08-23F0552Resident Rights DeficienciesEnot recorded
2023-08-23F0554Resident Rights DeficienciesDnot recorded
2023-08-23F0578Resident Rights DeficienciesDnot recorded
2023-08-23F0636Resident Assessment and Care Planning DeficienciesDnot recorded
2023-08-23F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2023-08-23F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2023-08-23F0684Quality of Life and Care DeficienciesDnot recorded
2023-08-23F0685Quality of Life and Care DeficienciesDnot recorded
2023-08-23F0688Quality of Life and Care DeficienciesDnot recorded
2023-08-23F0693Quality of Life and Care DeficienciesDnot recorded
2023-08-23F0880Infection Control DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Glenoaks Senior Living Campus, NEW LONDON” at medicare.gov/care-compare.