Heritage Manor

321 NORTHEAST SIXTH STREET, CHISHOLM, MN 55719 · CCN 245245 · 65 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing4 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2025-06-26 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Staffing, from payroll records

Nursing hours / resident / day

3.18

state median 3.48

Weekend staffing gap

−11%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.73

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

31%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Non profit - Church related. Part of the ST. FRANCIS HEALTH SERVICES chain.

Other facilities under the same ownership, with their CMS overall ratings:

Aitkin Health Services (AITKIN, MN) — CMS overall3 of 5
Guardian Angels Health & Rehab Center (HIBBING, MN) — CMS overall2 of 5
Trinity Care Center (FARMINGTON, MN) — CMS overall5 of 5
THIEF RIVER CARE CENTER (THIEF RIVER FALLS, MN) — CMS overall2 of 5
Franciscan Health Center (DULUTH, MN) — CMS overall1 of 5
West Wind Village (MORRIS, MN) — CMS overall5 of 5
Zumbrota Care Center (ZUMBROTA, MN) — CMS overall3 of 5
Little Falls Care Center (LITTLE FALLS, MN) — CMS overall2 of 5

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 24

Survey date	Tag	Category	Severity	Corrected
2025-06-26	F0550	Resident Rights Deficiencies	D	not recorded
2025-06-26	F0554	Resident Rights Deficiencies	D	not recorded
2025-06-26	F0561	Resident Rights Deficiencies	D	not recorded
2025-06-26	F0605	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-06-26	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-06-26	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-06-26	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-06-26	F0684	Quality of Life and Care Deficiencies	G	not recorded
2025-06-26	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-06-26	F0698	Quality of Life and Care Deficiencies	D	not recorded
2025-06-26	F0725	Nursing and Physician Services Deficiencies	F	not recorded
2025-06-26	F0755	Pharmacy Service Deficiencies	F	not recorded
2025-06-26	F0759	Pharmacy Service Deficiencies	D	not recorded
2025-06-26	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-06-26	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-06-26	F0880	Infection Control Deficiencies	D	not recorded
2025-06-26	F0919	Environmental Deficiencies	E	not recorded
2024-05-16	F0636	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-05-16	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-05-16	F0693	Quality of Life and Care Deficiencies	D	not recorded
2024-05-16	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-05-16	F0731	Nursing and Physician Services Deficiencies	F	not recorded
2023-03-09	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-03-09	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-03-09	F0761	Pharmacy Service Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Heritage Manor, CHISHOLM” at medicare.gov/care-compare.