Heartwood

503 HEARTWOOD DRIVE, CROSBY, MN 56441 · CCN 245232 · 54 certified beds · Data as of 2026-07-01

CMS overall5 of 5CMS inspections4 of 5CMS staffing5 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

2.87

state median 3.48

Weekend staffing gap

−7%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.99

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

46%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Non profit - Corporation. Part of the PRESBYTERIAN HOMES & SERVICES chain.

Other facilities under the same ownership, with their CMS overall ratings:

Mill-Pond (Ankeny, IA) — CMS overall5 of 5
Highland Ridge Care Center, LLC (Williamsburg, IA) — CMS overall3 of 5
Walnut Ridge (Clive, IA) — CMS overall5 of 5
Mount Carmel Bluffs (Dubuque, IA) — CMS overall5 of 5
Prairie Gate (Council Bluffs, IA) — CMS overall2 of 5
Hallmar Village (CEDAR RAPIDS, IA) — CMS overall2 of 5
HARMONY RIVER LIVING CENTER (HUTCHINSON, MN) — CMS overall4 of 5
LAKE MINNETONKA SHORES (SPRING PARK, MN) — CMS overall5 of 5

Full citation history

By severity: Potential for more than minimal harm: 7

Survey date	Tag	Category	Severity	Corrected
2025-07-23	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-07-23	F0699	Quality of Life and Care Deficiencies	D	not recorded
2024-08-07	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-08-07	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2024-08-07	F0880	Infection Control Deficiencies	D	not recorded
2024-08-07	F0883	Infection Control Deficiencies	D	not recorded
2023-07-19	F0883	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Heartwood, CROSBY” at medicare.gov/care-compare.