The Willows At East Lansing

3500 Coolidge Road, East Lansing, MI 48823 · CCN 235700 · 65 certified beds · Data as of 2026-07-01

CMS overall5 of 5CMS inspections3 of 5CMS staffing5 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

3.26

state median 3.44

Weekend staffing gap

−2%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

1.10

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

30%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Corporation. Part of the TRILOGY HEALTH SERVICES chain.

Other facilities under the same ownership, with their CMS overall ratings:

ST MARY HEALTHCARE CENTER (LAFAYETTE, IN) — CMS overall3 of 5
ST ELIZABETH HEALTHCARE CENTER (DELPHI, IN) — CMS overall4 of 5
AMBER MANOR CARE CENTER (PETERSBURG, IN) — CMS overall5 of 5
SCENIC HILLS AT THE MONASTERY (FERDINAND, IN) — CMS overall3 of 5
PADDOCK SPRINGS (WARSAW, IN) — CMS overall5 of 5
OAKWOOD HEALTH CAMPUS (TELL CITY, IN) — CMS overall4 of 5
ST CHARLES HEALTH CAMPUS (JASPER, IN) — CMS overall5 of 5
WATERFORD PLACE HEALTH CAMPUS (KOKOMO, IN) — CMS overall5 of 5

Full citation history

By severity: No harm, potential for minimal harm: 2 · Potential for more than minimal harm: 28

Survey date	Tag	Category	Severity	Corrected
2026-03-20	F0684	Quality of Life and Care Deficiencies	D	not recorded
2026-03-20	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-08	F0578	Resident Rights Deficiencies	D	not recorded
2026-01-08	F0585	Resident Rights Deficiencies	E	not recorded
2026-01-08	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-08	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-08	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-08	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-08	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-10-17	F0623	Resident Rights Deficiencies	B	not recorded
2024-10-17	F0625	Resident Rights Deficiencies	B	not recorded
2024-10-17	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-10-17	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-10-17	F0679	Quality of Life and Care Deficiencies	D	not recorded
2024-10-17	F0740	Quality of Life and Care Deficiencies	D	not recorded
2024-10-17	F0758	Pharmacy Service Deficiencies	D	not recorded
2024-10-17	F0887	Infection Control Deficiencies	D	not recorded
2024-07-05	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-07-05	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-09-20	F0558	Resident Rights Deficiencies	D	not recorded
2023-09-20	F0585	Resident Rights Deficiencies	D	not recorded
2023-09-20	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-20	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-20	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-20	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-20	F0679	Quality of Life and Care Deficiencies	D	not recorded
2023-09-20	F0692	Quality of Life and Care Deficiencies	D	not recorded
2023-09-20	F0758	Pharmacy Service Deficiencies	D	not recorded
2023-09-20	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-09-20	F0847	Administration Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “The Willows At East Lansing, East Lansing” at medicare.gov/care-compare.