Optalis Health and Rehabilitation of Troy

925 W South Blvd, Troy, MI 48085 · CCN 235626 · 160 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections1 of 5CMS staffing2 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 5 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

2026-03-02 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-06-25 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-04-09 — ACTUAL HARM (tag F0692, severity H)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide enough food/fluids to maintain a resident's health.

2025-04-09 — ACTUAL HARM (tag F0684, severity H)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-04-09 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-09-28 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2023-09-28 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Staffing, from payroll records

Nursing hours / resident / day

3.41

state median 3.44

Weekend staffing gap

−11%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

0.25

registered nurses only

Contract (agency) staff

6%

share of all nursing hours

Nursing staff turnover

58%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

6 enforcement action(s), totaling $388,982 in fines.

Date	Type	Amount
2025-06-25	Fine	$67,909
2025-04-09	Fine	$224,315
2023-10-23	Fine	$6,293
2023-09-28	Fine	$87,291
2023-09-28	Payment Denial	payment denial
2023-09-18	Fine	$3,174

Ownership

Ownership type: For profit - Corporation. Part of the OPTALIS HEALTH & REHABILITATION chain.

Other facilities under the same ownership, with their CMS overall ratings:

Optalis Health & Rehabilitation of Muskegon (Muskegon, MI) — CMS overall2 of 5
Optalis Health & Rehabilitation of Ionia (Ionia, MI) — CMS overall3 of 5
Optalis Health & Rehabilitation at Kent-Crossing (Grand Rapids, MI) — CMS overall1 of 5
Optalis Health and Rehabilitation of Grosse Pointe (Grosse Pointe Woods, MI) — CMS overall5 of 5
Optalis Health & Rehabilitation of Whitehall (Whitehall, MI) — CMS overall1 of 5
Optalis Health & Rehabilitation of Bloomfield Hill (Bloomfield Hills, MI) — CMS overall1 of 5
Optalis Health and Rehabilitation at St. Francis (Saginaw, MI) — CMS overall2 of 5
Optalis Health & Rehabilitation at Leonard (Grand Rapids, MI) — CMS overall3 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 7 · Potential for more than minimal harm: 59

Survey date	Tag	Category	Severity	Corrected
2026-03-11	F0584	Resident Rights Deficiencies	E	not recorded
2026-03-11	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-11	F0679	Quality of Life and Care Deficiencies	E	not recorded
2026-03-11	F0689	Quality of Life and Care Deficiencies	D	not recorded
2026-03-11	F0761	Pharmacy Service Deficiencies	E	not recorded
2026-03-11	F0880	Infection Control Deficiencies	F	not recorded
2026-03-11	F0881	Infection Control Deficiencies	E	not recorded
2026-03-11	F0921	Environmental Deficiencies	E	not recorded
2026-03-02	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2025-12-30	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-11-21	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2025-11-21	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2025-11-21	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-09-04	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-09-04	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-06-25	F0684	Quality of Life and Care Deficiencies	G	not recorded
2025-04-09	F0578	Resident Rights Deficiencies	D	not recorded
2025-04-09	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-04-09	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-04-09	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-04-09	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-04-09	F0684	Quality of Life and Care Deficiencies	H	not recorded
2025-04-09	F0689	Quality of Life and Care Deficiencies	G	not recorded
2025-04-09	F0692	Quality of Life and Care Deficiencies	H	not recorded
2025-04-09	F0745	Quality of Life and Care Deficiencies	D	not recorded
2025-02-19	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-12-11	F0550	Resident Rights Deficiencies	D	not recorded
2024-12-11	F0565	Resident Rights Deficiencies	E	not recorded
2024-12-11	F0583	Resident Rights Deficiencies	D	not recorded
2024-12-11	F0622	Resident Rights Deficiencies	D	not recorded
2024-12-11	F0635	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-12-11	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-12-11	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-12-11	F0726	Nursing and Physician Services Deficiencies	D	not recorded
2024-12-11	F0732	Nursing and Physician Services Deficiencies	C	not recorded
2024-12-11	F0755	Pharmacy Service Deficiencies	E	not recorded
2024-12-11	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-12-11	F0770	Administration Deficiencies	D	not recorded
2024-12-11	F0849	Administration Deficiencies	D	not recorded
2024-12-11	F0880	Infection Control Deficiencies	E	not recorded
2024-11-04	F0585	Resident Rights Deficiencies	D	not recorded
2024-11-04	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-11-04	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-11-04	F0943	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-09-25	F0585	Resident Rights Deficiencies	D	not recorded
2024-08-07	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-08-07	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-08-07	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-08-07	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-06-25	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-06-25	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-05-20	F0585	Resident Rights Deficiencies	D	not recorded
2024-05-20	F0711	Nursing and Physician Services Deficiencies	D	not recorded
2024-05-20	F0770	Administration Deficiencies	D	not recorded
2023-10-26	F0554	Resident Rights Deficiencies	E	not recorded
2023-10-26	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-10-26	F0684	Quality of Life and Care Deficiencies	E	not recorded
2023-10-26	F0688	Quality of Life and Care Deficiencies	D	not recorded
2023-10-26	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-10-26	F0693	Quality of Life and Care Deficiencies	D	not recorded
2023-10-26	F0740	Quality of Life and Care Deficiencies	E	not recorded
2023-10-26	F0745	Quality of Life and Care Deficiencies	E	not recorded
2023-10-26	F0758	Pharmacy Service Deficiencies	E	not recorded
2023-10-26	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2023-09-28	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-28	F0684	Quality of Life and Care Deficiencies	G	not recorded
2023-09-28	F0686	Quality of Life and Care Deficiencies	G	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Optalis Health and Rehabilitation of Troy, Troy” at medicare.gov/care-compare.