The Orchards at Canterbury on the Lake

5601 Hatchery Road, Waterford, MI 48329 · CCN 235555 · 128 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing1 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

2025-07-31 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-10-28 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2023-09-07 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Staffing, from payroll records

Nursing hours / resident / day

3.16

state median 3.44

Weekend staffing gap

−10%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

0.11

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $45,461 in fines.

Date	Type	Amount
2023-09-07	Fine	$45,461
2023-09-07	Payment Denial	payment denial

Ownership

Ownership type: For profit - Corporation. Part of the THE ORCHARDS MICHIGAN chain.

Other facilities under the same ownership, with their CMS overall ratings:

The Orchards at Redford (Redford, MI) — CMS overall1 of 5
The Orchards at Southgate (Southgate, MI) — CMS overall4 of 5
The Orchards at Three Rivers (Three Rivers, MI) — CMS overall1 of 5
The Orchards at Big Rapids (Big Rapids, MI) — CMS overall3 of 5
The Orchards at Harper Woods (Harper Woods, MI) — CMS overall1 of 5
The Orchards at Roseville (Roseville, MI) — CMS overall2 of 5
The Orchards at Warren (Warren, MI) — CMS overall1 of 5
The Orchards at Wayne (Wayne, MI) — CMS overall2 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 3 · Potential for more than minimal harm: 69

Survey date	Tag	Category	Severity	Corrected
2026-01-20	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-10-24	F0580	Resident Rights Deficiencies	D	not recorded
2025-10-24	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-10-24	F0725	Nursing and Physician Services Deficiencies	D	not recorded
2025-10-24	F0880	Infection Control Deficiencies	D	not recorded
2025-07-31	F0550	Resident Rights Deficiencies	D	not recorded
2025-07-31	F0558	Resident Rights Deficiencies	D	not recorded
2025-07-31	F0578	Resident Rights Deficiencies	D	not recorded
2025-07-31	F0584	Resident Rights Deficiencies	D	not recorded
2025-07-31	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-07-31	F0602	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-07-31	F0605	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-07-31	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-07-31	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-07-31	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-07-31	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-07-31	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-07-31	F0684	Quality of Life and Care Deficiencies	G	not recorded
2025-07-31	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-07-31	F0756	Pharmacy Service Deficiencies	D	not recorded
2025-07-31	F0761	Pharmacy Service Deficiencies	E	not recorded
2025-07-31	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-07-31	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-07-31	F0847	Administration Deficiencies	D	not recorded
2025-07-31	F0865	Administration Deficiencies	F	not recorded
2025-07-31	F0880	Infection Control Deficiencies	E	not recorded
2025-07-31	F0881	Infection Control Deficiencies	E	not recorded
2025-07-31	F0925	Environmental Deficiencies	F	not recorded
2025-05-15	F0585	Resident Rights Deficiencies	D	not recorded
2025-04-10	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-04-10	F0689	Quality of Life and Care Deficiencies	E	not recorded
2025-04-10	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-03-06	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-10-28	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2024-10-28	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-09-17	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-09-17	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-09-17	F0725	Nursing and Physician Services Deficiencies	F	not recorded
2024-09-17	F0805	Nutrition and Dietary Deficiencies	D	not recorded
2024-09-17	F0838	Administration Deficiencies	F	not recorded
2024-07-17	F0578	Resident Rights Deficiencies	D	not recorded
2024-07-17	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-07-17	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-07-17	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-07-17	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-07-17	F0686	Quality of Life and Care Deficiencies	E	not recorded
2024-07-17	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-07-17	F0756	Pharmacy Service Deficiencies	D	not recorded
2024-07-17	F0760	Pharmacy Service Deficiencies	D	not recorded
2024-07-17	F0773	Administration Deficiencies	D	not recorded
2024-07-17	F0802	Nutrition and Dietary Deficiencies	F	not recorded
2024-07-17	F0806	Nutrition and Dietary Deficiencies	D	not recorded
2024-07-17	F0809	Nutrition and Dietary Deficiencies	E	not recorded
2024-07-17	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-07-17	F0868	Administration Deficiencies	E	not recorded
2024-07-17	F0880	Infection Control Deficiencies	F	not recorded
2024-07-17	F0881	Infection Control Deficiencies	E	not recorded
2024-07-17	F0925	Environmental Deficiencies	C	not recorded
2024-06-03	F0585	Resident Rights Deficiencies	D	not recorded
2024-04-30	F0584	Resident Rights Deficiencies	E	not recorded
2024-04-30	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-04-30	F0880	Infection Control Deficiencies	E	not recorded
2023-09-07	F0684	Quality of Life and Care Deficiencies	G	not recorded
2023-07-20	F0550	Resident Rights Deficiencies	E	not recorded
2023-07-20	F0584	Resident Rights Deficiencies	E	not recorded
2023-07-20	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-07-20	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-07-20	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-07-20	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-07-20	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-07-20	F0692	Quality of Life and Care Deficiencies	D	not recorded
2023-07-20	F0730	Nursing and Physician Services Deficiencies	E	not recorded
2023-07-20	F0758	Pharmacy Service Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “The Orchards at Canterbury on the Lake, Waterford” at medicare.gov/care-compare.