Willowbrook Manor
State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.
Serious inspection findings
2024-05-23 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2023-12-20 — ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2023-06-16 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Staffing, from payroll records
Nursing hours / resident / day
3.50
state median 3.44
Weekend staffing gap
−4%
fewer nursing hours on weekends · state median −6%
RN hours / resident / day
0.22
registered nurses only
Contract (agency) staff
1%
share of all nursing hours
Nursing staff turnover
38%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
3 enforcement action(s), totaling $89,021 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-05-23 | Fine | $58,422 |
| 2024-05-23 | Payment Denial | payment denial |
| 2023-12-20 | Fine | $30,599 |
Ownership
Ownership type: For profit - Corporation. Part of the CIENA HEALTHCARE/LAUREL HEALTH CARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- Regency at Jackson (Jackson, MI) —
- Regency at Fremont (Fremont, MI) —
- Hartford Nursing & Rehabilitation Center (Detroit, MI) —
- Christian Park Village (Escanaba, MI) —
- Fountain View of Monroe (Monroe, MI) —
- Christian Park Health Care Center (Escanaba, MI) —
- Brittany Manor (Midland, MI) —
- The Laurels of Kent (Lowell, MI) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-03-16 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-02-05 | F0550 | Resident Rights Deficiencies | E | not recorded |
| 2026-02-05 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-11-13 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-06-27 | F0550 | Resident Rights Deficiencies | E | not recorded |
| 2025-06-27 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2025-06-27 | F0585 | Resident Rights Deficiencies | E | not recorded |
| 2025-06-27 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-06-27 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-06-27 | F0790 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-06-27 | F0809 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2025-06-27 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2025-03-19 | F0697 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-10-16 | F0694 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-09-18 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-09-18 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-04 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2024-06-04 | F0604 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-06-04 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-06-04 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-04 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-04 | F0686 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-04 | F0740 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-04 | F0759 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-06-04 | F0760 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-06-04 | F0804 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2024-06-04 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-06-04 | F0849 | Administration Deficiencies | D | not recorded |
| 2024-05-23 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-05-23 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-05-23 | F0689 | Quality of Life and Care Deficiencies | E | not recorded |
| 2023-12-20 | F0684 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-12-20 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-06-16 | F0550 | Resident Rights Deficiencies | E | not recorded |
| 2023-06-16 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2023-06-16 | F0640 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-06-16 | F0656 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2023-06-16 | F0657 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2023-06-16 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-06-16 | F0688 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-06-16 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-06-16 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-06-16 | F0695 | Quality of Life and Care Deficiencies | E | not recorded |
| 2023-06-16 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2023-06-16 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2023-06-16 | F0880 | Infection Control Deficiencies | D | not recorded |