The Villa at the Bay

1500 Spring Street, Petoskey, MI 49770 · CCN 235429 · 110 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections1 of 5CMS staffing3 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 4 citation(s) in the last three years where CMS determined a resident was actually harmed.

Serious inspection findings

2025-05-22 ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-05-22 ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2025-02-20 ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-07-17 ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

3.52

state median 3.44

Weekend staffing gap

−8%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

0.45

registered nurses only

Contract (agency) staff

51%

share of all nursing hours

Days with zero RN hours reported

1

with residents present

Nursing staff turnover

65%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

5 enforcement action(s), totaling $241,488 in fines.

DateTypeAmount
2025-05-22Fine$110,448
2025-05-22Payment Denialpayment denial
2025-02-20Fine$131,040
2025-02-20Payment Denialpayment denial
2024-07-17Payment Denialpayment denial

Ownership

Ownership type: For profit - Corporation. Part of the VILLA HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: Actual harm: 4 · Potential for more than minimal harm: 55

Survey dateTagCategorySeverityCorrected
2026-04-28F0755Pharmacy Service DeficienciesDnot recorded
2026-04-28F0803Nutrition and Dietary DeficienciesEnot recorded
2025-11-26F0603Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-05-22F0554Resident Rights DeficienciesDnot recorded
2025-05-22F0578Resident Rights DeficienciesEnot recorded
2025-05-22F0585Resident Rights DeficienciesDnot recorded
2025-05-22F0628Resident Rights DeficienciesFnot recorded
2025-05-22F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2025-05-22F0677Quality of Life and Care DeficienciesEnot recorded
2025-05-22F0684Quality of Life and Care DeficienciesGnot recorded
2025-05-22F0686Quality of Life and Care DeficienciesGnot recorded
2025-05-22F0688Quality of Life and Care DeficienciesDnot recorded
2025-05-22F0690Quality of Life and Care DeficienciesDnot recorded
2025-05-22F0695Quality of Life and Care DeficienciesDnot recorded
2025-05-22F0803Nutrition and Dietary DeficienciesFnot recorded
2025-05-22F0809Nutrition and Dietary DeficienciesFnot recorded
2025-05-22F0812Nutrition and Dietary DeficienciesFnot recorded
2025-05-22F0880Infection Control DeficienciesDnot recorded
2025-05-22F0906Environmental DeficienciesFnot recorded
2025-05-22F0919Environmental DeficienciesFnot recorded
2025-02-20F0580Resident Rights DeficienciesDnot recorded
2025-02-20F0684Quality of Life and Care DeficienciesGnot recorded
2025-02-20F0725Nursing and Physician Services DeficienciesDnot recorded
2025-02-20F0726Nursing and Physician Services DeficienciesDnot recorded
2025-02-20F0760Pharmacy Service DeficienciesDnot recorded
2024-07-17F0686Quality of Life and Care DeficienciesGnot recorded
2024-07-17F0689Quality of Life and Care DeficienciesDnot recorded
2024-07-17F0692Quality of Life and Care DeficienciesDnot recorded
2024-07-17F0805Nutrition and Dietary DeficienciesDnot recorded
2024-07-17F0806Nutrition and Dietary DeficienciesEnot recorded
2024-07-17F0812Nutrition and Dietary DeficienciesFnot recorded
2024-07-17F0851Administration DeficienciesFnot recorded
2024-07-17F0880Infection Control DeficienciesDnot recorded
2024-07-17F0921Environmental DeficienciesFnot recorded
2024-05-08F0585Resident Rights DeficienciesEnot recorded
2024-05-08F0689Quality of Life and Care DeficienciesDnot recorded
2024-05-08F0725Nursing and Physician Services DeficienciesEnot recorded
2023-12-20F0550Resident Rights DeficienciesDnot recorded
2023-09-20F0550Resident Rights DeficienciesDnot recorded
2023-09-20F0565Resident Rights DeficienciesDnot recorded
2023-09-20F0578Resident Rights DeficienciesEnot recorded
2023-09-20F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-09-20F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-09-20F0625Resident Rights DeficienciesDnot recorded
2023-09-20F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2023-09-20F0657Resident Assessment and Care Planning DeficienciesEnot recorded
2023-09-20F0660Resident Assessment and Care Planning DeficienciesDnot recorded
2023-09-20F0677Quality of Life and Care DeficienciesDnot recorded
2023-09-20F0686Quality of Life and Care DeficienciesDnot recorded
2023-09-20F0689Quality of Life and Care DeficienciesDnot recorded
2023-09-20F0690Quality of Life and Care DeficienciesDnot recorded
2023-09-20F0692Quality of Life and Care DeficienciesDnot recorded
2023-09-20F0759Pharmacy Service DeficienciesDnot recorded
2023-09-20F0791Quality of Life and Care DeficienciesDnot recorded
2023-09-20F0804Nutrition and Dietary DeficienciesDnot recorded
2023-09-20F0806Nutrition and Dietary DeficienciesDnot recorded
2023-09-20F0812Nutrition and Dietary DeficienciesFnot recorded
2023-09-20F0880Infection Control DeficienciesDnot recorded
2023-09-20F0921Environmental DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “The Villa at the Bay, Petoskey” at medicare.gov/care-compare.