The Villa at West Branch

445 South Valley Street, West Branch, MI 48661 · CCN 235414 · 70 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections2 of 5CMS staffing3 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2024-05-09 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-05-09 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2023-09-07 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2023-07-06 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2023-07-06 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-05-24 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2023-05-24 — ACTUAL HARM (tag F0690, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Staffing, from payroll records

Nursing hours / resident / day

3.44

state median 3.44

Weekend staffing gap

−16%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

0.57

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Nursing staff turnover

59%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $56,193 in fines.

Date	Type	Amount
2024-05-09	Fine	$56,193

Ownership

Ownership type: For profit - Corporation. Part of the VILLA HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

Ambassador, A Villa Center (Detroit, MI) — CMS overall5 of 5
Villa at Borgess Place (Kalamazoo, MI) — CMS overall2 of 5
Father Murray, A Villa Center (Center Line, MI) — CMS overall2 of 5
The Villa at City Center (Warren, MI) — CMS overall4 of 5
Westland, A Villa Center (Westland, MI) — CMS overall1 of 5
Regency, A Villa Center (Taylor, MI) — CMS overall2 of 5
The Villa at Rose City (Rose City, MI) — CMS overall3 of 5
St. Joseph's, A Villa Center (Hamtramck, MI) — CMS overall5 of 5

Full citation history

By severity: Actual harm: 7 · Potential for more than minimal harm: 38

Survey date	Tag	Category	Severity	Corrected
2025-08-22	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-04-29	F0550	Resident Rights Deficiencies	D	not recorded
2025-04-29	F0578	Resident Rights Deficiencies	D	not recorded
2025-04-29	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-04-29	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-04-29	F0700	Quality of Life and Care Deficiencies	D	not recorded
2025-04-29	F0758	Pharmacy Service Deficiencies	D	not recorded
2025-04-29	F0759	Pharmacy Service Deficiencies	E	not recorded
2025-04-29	F0761	Pharmacy Service Deficiencies	F	not recorded
2025-04-29	F0803	Nutrition and Dietary Deficiencies	D	not recorded
2025-04-29	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-04-29	F0847	Administration Deficiencies	E	not recorded
2025-04-29	F0880	Infection Control Deficiencies	F	not recorded
2024-05-09	F0578	Resident Rights Deficiencies	E	not recorded
2024-05-09	F0684	Quality of Life and Care Deficiencies	G	not recorded
2024-05-09	F0686	Quality of Life and Care Deficiencies	G	not recorded
2024-05-09	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-05-09	F0690	Quality of Life and Care Deficiencies	D	not recorded
2024-05-09	F0692	Quality of Life and Care Deficiencies	D	not recorded
2024-05-09	F0755	Pharmacy Service Deficiencies	E	not recorded
2024-05-09	F0757	Pharmacy Service Deficiencies	D	not recorded
2024-05-09	F0758	Pharmacy Service Deficiencies	D	not recorded
2024-05-09	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-05-09	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-05-09	F0851	Administration Deficiencies	D	not recorded
2024-05-09	F0880	Infection Control Deficiencies	E	not recorded
2024-05-09	F0881	Infection Control Deficiencies	D	not recorded
2023-09-07	F0686	Quality of Life and Care Deficiencies	G	not recorded
2023-07-06	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-07-06	F0684	Quality of Life and Care Deficiencies	G	not recorded
2023-07-06	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-07-06	F0773	Administration Deficiencies	D	not recorded
2023-07-06	F0907	Environmental Deficiencies	D	not recorded
2023-05-24	F0584	Resident Rights Deficiencies	E	not recorded
2023-05-24	F0684	Quality of Life and Care Deficiencies	G	not recorded
2023-05-24	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-05-24	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-05-24	F0690	Quality of Life and Care Deficiencies	G	not recorded
2023-05-24	F0725	Nursing and Physician Services Deficiencies	F	not recorded
2023-05-24	F0732	Nursing and Physician Services Deficiencies	D	not recorded
2023-05-24	F0758	Pharmacy Service Deficiencies	E	not recorded
2023-05-24	F0761	Pharmacy Service Deficiencies	E	not recorded
2023-05-24	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2023-05-24	F0880	Infection Control Deficiencies	D	not recorded
2023-05-24	F0881	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “The Villa at West Branch, West Branch” at medicare.gov/care-compare.