Villa at Borgess Place

3057 Gull Road, Kalamazoo, MI 49048 · CCN 235289 · 101 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections1 of 5CMS staffing3 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 5 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2026-04-21 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2026-03-26 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-08-13 — ACTUAL HARM (tag F0656, severity G)

Resident Assessment and Care Planning Deficiencies · correction not recorded in CMS data

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-08-13 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-06-09 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

4.12

state median 3.44

Weekend staffing gap

−8%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

0.31

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

64%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $45,130 in fines.

Date	Type	Amount
2025-08-13	Fine	$45,130
2025-08-13	Payment Denial	payment denial

Ownership

Ownership type: For profit - Corporation. Part of the VILLA HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

Ambassador, A Villa Center (Detroit, MI) — CMS overall5 of 5
Father Murray, A Villa Center (Center Line, MI) — CMS overall2 of 5
The Villa at City Center (Warren, MI) — CMS overall4 of 5
Westland, A Villa Center (Westland, MI) — CMS overall1 of 5
Regency, A Villa Center (Taylor, MI) — CMS overall2 of 5
The Villa at Rose City (Rose City, MI) — CMS overall3 of 5
St. Joseph's, A Villa Center (Hamtramck, MI) — CMS overall5 of 5
The Villa at Silverbell Estates (Orion, MI) — CMS overall2 of 5

Full citation history

By severity: Actual harm: 5 · Potential for more than minimal harm: 65

Survey date	Tag	Category	Severity	Corrected
2026-04-21	F0677	Quality of Life and Care Deficiencies	D	not recorded
2026-04-21	F0686	Quality of Life and Care Deficiencies	G	not recorded
2026-04-21	F0880	Infection Control Deficiencies	D	not recorded
2026-03-26	F0627	Resident Rights Deficiencies	D	not recorded
2026-03-26	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-26	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-26	F0689	Quality of Life and Care Deficiencies	G	not recorded
2025-12-10	F0550	Resident Rights Deficiencies	D	not recorded
2025-12-10	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-12-10	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-12-10	F0690	Quality of Life and Care Deficiencies	D	not recorded
2025-12-10	F0694	Quality of Life and Care Deficiencies	D	not recorded
2025-12-10	F0880	Infection Control Deficiencies	D	not recorded
2025-08-13	F0550	Resident Rights Deficiencies	E	not recorded
2025-08-13	F0578	Resident Rights Deficiencies	D	not recorded
2025-08-13	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-08-13	F0605	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-08-13	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-08-13	F0628	Resident Rights Deficiencies	D	not recorded
2025-08-13	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-08-13	F0656	Resident Assessment and Care Planning Deficiencies	G	not recorded
2025-08-13	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-08-13	F0686	Quality of Life and Care Deficiencies	G	not recorded
2025-08-13	F0689	Quality of Life and Care Deficiencies	E	not recorded
2025-08-13	F0756	Pharmacy Service Deficiencies	D	not recorded
2025-08-13	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-08-13	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-08-13	F0842	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-08-13	F0847	Administration Deficiencies	E	not recorded
2025-08-13	F0880	Infection Control Deficiencies	D	not recorded
2025-08-13	F0921	Environmental Deficiencies	E	not recorded
2025-06-09	F0550	Resident Rights Deficiencies	D	not recorded
2025-06-09	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-06-09	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-06-09	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-06-09	F0689	Quality of Life and Care Deficiencies	G	not recorded
2025-06-09	F0803	Nutrition and Dietary Deficiencies	F	not recorded
2025-06-09	F0806	Nutrition and Dietary Deficiencies	E	not recorded
2025-02-25	F0880	Infection Control Deficiencies	D	not recorded
2025-02-11	F0760	Pharmacy Service Deficiencies	D	not recorded
2025-02-11	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-02-11	F0940	Administration Deficiencies	D	not recorded
2024-09-18	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-09-18	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-09-18	F0880	Infection Control Deficiencies	D	not recorded
2024-08-29	F0550	Resident Rights Deficiencies	D	not recorded
2024-08-29	F0558	Resident Rights Deficiencies	D	not recorded
2024-08-29	F0584	Resident Rights Deficiencies	D	not recorded
2024-08-29	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-08-29	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-08-29	F0623	Resident Rights Deficiencies	E	not recorded
2024-08-29	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-08-29	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-08-29	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-08-29	F0758	Pharmacy Service Deficiencies	D	not recorded
2024-08-29	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-08-29	F0813	Nutrition and Dietary Deficiencies	D	not recorded
2024-08-29	F0880	Infection Control Deficiencies	D	not recorded
2024-08-29	F0883	Infection Control Deficiencies	D	not recorded
2024-08-29	F0887	Infection Control Deficiencies	D	not recorded
2024-01-03	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-09-06	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-07-12	F0582	Resident Rights Deficiencies	D	not recorded
2023-07-12	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-07-12	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-07-12	F0699	Quality of Life and Care Deficiencies	D	not recorded
2023-07-12	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2023-07-12	F0761	Pharmacy Service Deficiencies	E	not recorded
2023-07-12	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2023-07-12	F0880	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Villa at Borgess Place, Kalamazoo” at medicare.gov/care-compare.