West Hickory Haven

3310 W Commerce Rd, Milford, MI 48380 · CCN 235262 · 101 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing3 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 5 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2026-01-20 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-10-29 — ACTUAL HARM (tag F0604, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

2025-08-26 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-04-10 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-02-07 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-08-29 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-03-09 — IMMEDIATE JEOPARDY (tag F0600, severity J)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2023-03-09 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.89

state median 3.44

Weekend staffing gap

−14%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

0.48

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Nursing staff turnover

68%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $54,304 in fines.

Date	Type	Amount
2024-04-10	Fine	$15,593
2024-02-07	Fine	$38,711

Ownership

Ownership type: For profit - Limited Liability company. Part of the THE PEPLINSKI GROUP chain.

Other facilities under the same ownership, with their CMS overall ratings:

Lake Woods Nursing & Rehabilitation Center (Muskegon, MI) — CMS overall2 of 5
North Woods Nursing Center (Farwell, MI) — CMS overall3 of 5
Gladwin Pines Nursing and Rehabilitation Center (Gladwin, MI) — CMS overall2 of 5
Grand Oaks Nursing Center (Baldwin, MI) — CMS overall3 of 5
Maple Woods Manor (Clio, MI) — CMS overall2 of 5
Huron Woods Nursing Center (Kawkawlin, MI) — CMS overall3 of 5
West Woods of Niles (Niles, MI) — CMS overall1 of 5
Stratford Pines Nursing and Rehabilitation Center (Midland, MI) — CMS overall2 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 7 · Potential for more than minimal harm: 41 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-03-09	F0627	Resident Rights Deficiencies	D	not recorded
2026-03-09	F0628	Resident Rights Deficiencies	D	not recorded
2026-01-20	F0689	Quality of Life and Care Deficiencies	G	not recorded
2026-01-20	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-10-29	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2025-10-29	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-08-26	F0580	Resident Rights Deficiencies	D	not recorded
2025-08-26	F0689	Quality of Life and Care Deficiencies	G	not recorded
2025-07-24	F0584	Resident Rights Deficiencies	E	not recorded
2025-03-13	F0557	Resident Rights Deficiencies	E	not recorded
2025-03-13	F0678	Quality of Life and Care Deficiencies	E	not recorded
2025-03-13	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-03-13	F0849	Administration Deficiencies	D	not recorded
2024-12-16	F0758	Pharmacy Service Deficiencies	D	not recorded
2024-12-16	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-09-25	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-09-25	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-09-25	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-04-10	F0585	Resident Rights Deficiencies	D	not recorded
2024-04-10	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2024-04-10	F0755	Pharmacy Service Deficiencies	E	not recorded
2024-02-07	F0550	Resident Rights Deficiencies	D	not recorded
2024-02-07	F0557	Resident Rights Deficiencies	D	not recorded
2024-02-07	F0561	Resident Rights Deficiencies	D	not recorded
2024-02-07	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-02-07	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-02-07	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-02-07	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-02-07	F0689	Quality of Life and Care Deficiencies	G	not recorded
2024-02-07	F0692	Quality of Life and Care Deficiencies	D	not recorded
2024-02-07	F0758	Pharmacy Service Deficiencies	D	not recorded
2024-02-07	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-02-07	F0806	Nutrition and Dietary Deficiencies	D	not recorded
2024-02-07	F0880	Infection Control Deficiencies	D	not recorded
2024-02-07	F0912	Environmental Deficiencies	B	not recorded
2023-08-29	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-08-29	F0740	Quality of Life and Care Deficiencies	E	not recorded
2023-07-12	F0550	Resident Rights Deficiencies	D	not recorded
2023-07-12	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-07-12	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-07-12	F0726	Nursing and Physician Services Deficiencies	E	not recorded
2023-03-09	F0554	Resident Rights Deficiencies	D	not recorded
2023-03-09	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	J	not recorded
2023-03-09	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-03-09	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-03-09	F0688	Quality of Life and Care Deficiencies	D	not recorded
2023-03-09	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-03-09	F0725	Nursing and Physician Services Deficiencies	F	not recorded
2023-03-09	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-03-09	F0867	Administration Deficiencies	F	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “West Hickory Haven, Milford” at medicare.gov/care-compare.