Heritage Manor Nursing and Rehabilitation Center
State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.
CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.
Serious inspection findings
2026-02-04 — ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-04-24 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Staffing, from payroll records
Nursing hours / resident / day
3.25
state median 3.44
Weekend staffing gap
−11%
fewer nursing hours on weekends · state median −6%
RN hours / resident / day
0.22
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Days with zero RN hours reported
1
with residents present
Nursing staff turnover
54%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
2 enforcement action(s), totaling $0 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-04-24 | Payment Denial | payment denial |
| 2023-11-01 | Payment Denial | payment denial |
Ownership
Ownership type: For profit - Corporation. Part of the PIONEER HEALTHCARE MANAGEMENT chain.
Other facilities under the same ownership, with their CMS overall ratings:
- Oakridge Manor Nursing and Rehabilitation Center L (Ferndale, MI) —
- Riverside Healthcare Center (St. Louis, MI) —
- Ashley Healthcare Center (Ashley, MI) —
- Pine Creek Manor Skilled Nursing & Rehab Center (Wayne, MI) —
- Regency Manor Nursing & Rehabilitation Center (Utica, MI) —
- Oakland Manor Nursing and Rehabilitation Center LL (Pontiac, MI) —
- Lakeside Manor Nursing and Rehabilitation Center (Sterling Heights, MI) —
- Northville Manor (Northville, MI) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-03-06 | F0567 | Resident Rights Deficiencies | E | not recorded |
| 2026-03-06 | F0568 | Resident Rights Deficiencies | E | not recorded |
| 2026-03-06 | F0578 | Resident Rights Deficiencies | E | not recorded |
| 2026-03-06 | F0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-03-06 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-03-06 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-03-06 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2026-03-06 | F0675 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-03-06 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-03-06 | F0805 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2026-03-06 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2026-03-06 | F0880 | Infection Control Deficiencies | F | not recorded |
| 2026-03-06 | F0908 | Environmental Deficiencies | F | not recorded |
| 2026-03-06 | F0921 | Environmental Deficiencies | F | not recorded |
| 2026-02-04 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | G | not recorded |
| 2025-07-31 | F0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-06-25 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2025-06-25 | F0921 | Environmental Deficiencies | F | not recorded |
| 2025-05-19 | F0627 | Resident Rights Deficiencies | D | not recorded |
| 2024-12-20 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-12-20 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-12-20 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-12-20 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-12-20 | F0756 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-12-20 | F0758 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-12-20 | F0760 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-12-20 | F0849 | Administration Deficiencies | D | not recorded |
| 2024-12-20 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-12-20 | F0881 | Infection Control Deficiencies | E | not recorded |
| 2024-12-20 | F0883 | Infection Control Deficiencies | E | not recorded |
| 2024-12-20 | F0919 | Environmental Deficiencies | D | not recorded |
| 2024-12-20 | F0921 | Environmental Deficiencies | E | not recorded |
| 2024-09-25 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-09-25 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-05-15 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-04-24 | F0565 | Resident Rights Deficiencies | E | not recorded |
| 2024-04-24 | F0585 | Resident Rights Deficiencies | D | not recorded |
| 2024-04-24 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-04-24 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2024-04-24 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-04-24 | F0919 | Environmental Deficiencies | F | not recorded |
| 2024-04-24 | F0921 | Environmental Deficiencies | F | not recorded |
| 2024-03-06 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-11-01 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |