Optalis Health & Rehabilitation of Whitehall

916 East Lewis Street, Whitehall, MI 49461 · CCN 235206 · 125 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

2026-03-05 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2026-03-05 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2026-03-05 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

3.04

state median 3.44

Weekend staffing gap

−2%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

0.64

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

58%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $0 in fines.

Date	Type	Amount
2026-03-05	Payment Denial	payment denial

Ownership

Ownership type: For profit - Corporation. Part of the OPTALIS HEALTH & REHABILITATION chain.

Other facilities under the same ownership, with their CMS overall ratings:

Optalis Health & Rehabilitation of Muskegon (Muskegon, MI) — CMS overall2 of 5
Optalis Health & Rehabilitation of Ionia (Ionia, MI) — CMS overall3 of 5
Optalis Health & Rehabilitation at Kent-Crossing (Grand Rapids, MI) — CMS overall1 of 5
Optalis Health and Rehabilitation of Grosse Pointe (Grosse Pointe Woods, MI) — CMS overall5 of 5
Optalis Health & Rehabilitation of Bloomfield Hill (Bloomfield Hills, MI) — CMS overall1 of 5
Optalis Health and Rehabilitation at St. Francis (Saginaw, MI) — CMS overall2 of 5
Optalis Health & Rehabilitation at Leonard (Grand Rapids, MI) — CMS overall3 of 5
Optalis Health and Rehabilitation of Kingsford (Kingsford, MI) — CMS overall1 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 3 · Potential for more than minimal harm: 55

Survey date	Tag	Category	Severity	Corrected
2026-03-05	F0550	Resident Rights Deficiencies	D	not recorded
2026-03-05	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2026-03-05	F0605	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-03-05	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-03-05	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-05	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-05	F0677	Quality of Life and Care Deficiencies	D	not recorded
2026-03-05	F0684	Quality of Life and Care Deficiencies	G	not recorded
2026-03-05	F0686	Quality of Life and Care Deficiencies	G	not recorded
2026-03-05	F0689	Quality of Life and Care Deficiencies	D	not recorded
2026-03-05	F0725	Nursing and Physician Services Deficiencies	F	not recorded
2026-03-05	F0727	Nursing and Physician Services Deficiencies	F	not recorded
2026-03-05	F0842	Resident Assessment and Care Planning Deficiencies	E	not recorded
2026-03-05	F0895	Administration Deficiencies	F	not recorded
2026-03-05	F0921	Environmental Deficiencies	E	not recorded
2025-12-26	F0684	Quality of Life and Care Deficiencies	E	not recorded
2025-09-10	F0585	Resident Rights Deficiencies	D	not recorded
2025-09-10	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-09-10	F0880	Infection Control Deficiencies	D	not recorded
2025-08-19	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2025-06-17	F0558	Resident Rights Deficiencies	D	not recorded
2025-06-17	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-06-17	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-03-19	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-03-19	F0686	Quality of Life and Care Deficiencies	E	not recorded
2024-12-10	F0558	Resident Rights Deficiencies	E	not recorded
2024-12-10	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-12-10	F0602	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-12-10	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-12-10	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-12-10	F0684	Quality of Life and Care Deficiencies	E	not recorded
2024-12-10	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-12-10	F0756	Pharmacy Service Deficiencies	D	not recorded
2024-12-10	F0761	Pharmacy Service Deficiencies	D	not recorded
2024-12-10	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-12-10	F0880	Infection Control Deficiencies	F	not recorded
2024-12-10	F0881	Infection Control Deficiencies	D	not recorded
2024-12-10	F0883	Infection Control Deficiencies	D	not recorded
2024-09-18	F0684	Quality of Life and Care Deficiencies	E	not recorded
2024-02-29	F0578	Resident Rights Deficiencies	D	not recorded
2024-02-29	F0582	Resident Rights Deficiencies	B	not recorded
2024-02-29	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-02-29	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-02-29	F0676	Quality of Life and Care Deficiencies	D	not recorded
2024-02-29	F0684	Quality of Life and Care Deficiencies	E	not recorded
2024-02-29	F0688	Quality of Life and Care Deficiencies	D	not recorded
2024-02-29	F0693	Quality of Life and Care Deficiencies	E	not recorded
2024-02-29	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-02-29	F0697	Quality of Life and Care Deficiencies	D	not recorded
2024-02-29	F0727	Nursing and Physician Services Deficiencies	E	not recorded
2024-02-29	F0755	Pharmacy Service Deficiencies	D	not recorded
2024-02-29	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-02-29	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-02-29	F0880	Infection Control Deficiencies	E	not recorded
2024-02-29	F0881	Infection Control Deficiencies	F	not recorded
2023-08-18	F0550	Resident Rights Deficiencies	D	not recorded
2023-08-18	F0635	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-08-18	F0690	Quality of Life and Care Deficiencies	D	not recorded
2023-08-18	F0760	Pharmacy Service Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Optalis Health & Rehabilitation of Whitehall, Whitehall” at medicare.gov/care-compare.