Optalis Health & Rehabilitation at Kent-Crossing

2320 E Beltline SE, Grand Rapids, MI 49546 · CCN 235103 · 182 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing3 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

Get the full report Watch this facility

Serious inspection findings

2026-03-19 — ACTUAL HARM (tag F0760, severity G)

Pharmacy Service Deficiencies · correction not recorded in CMS data

Ensure that residents are free from significant medication errors.

2023-10-12 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

3.49

state median 3.44

Weekend staffing gap

−3%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

0.48

registered nurses only

Contract (agency) staff

16%

share of all nursing hours

Nursing staff turnover

56%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for Optalis Health & Rehabilitation at Kent-Crossing.

Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Corporation. Part of the OPTALIS HEALTH & REHABILITATION chain.

Other facilities under the same ownership, with their CMS overall ratings:

Optalis Health & Rehabilitation of Muskegon (Muskegon, MI) — CMS overall2 of 5
Optalis Health & Rehabilitation of Ionia (Ionia, MI) — CMS overall3 of 5
Optalis Health and Rehabilitation of Grosse Pointe (Grosse Pointe Woods, MI) — CMS overall5 of 5
Optalis Health & Rehabilitation of Whitehall (Whitehall, MI) — CMS overall1 of 5
Optalis Health & Rehabilitation of Bloomfield Hill (Bloomfield Hills, MI) — CMS overall1 of 5
Optalis Health and Rehabilitation at St. Francis (Saginaw, MI) — CMS overall2 of 5
Optalis Health & Rehabilitation at Leonard (Grand Rapids, MI) — CMS overall3 of 5
Optalis Health and Rehabilitation of Kingsford (Kingsford, MI) — CMS overall1 of 5

Full citation history

By severity: Actual harm: 2 · Potential for more than minimal harm: 67

Survey date	Tag	Category	Severity	Corrected
2026-03-19	F0550	Resident Rights Deficiencies	D	not recorded
2026-03-19	F0552	Resident Rights Deficiencies	D	not recorded
2026-03-19	F0561	Resident Rights Deficiencies	D	not recorded
2026-03-19	F0578	Resident Rights Deficiencies	D	not recorded
2026-03-19	F0580	Resident Rights Deficiencies	D	not recorded
2026-03-19	F0582	Resident Rights Deficiencies	D	not recorded
2026-03-19	F0584	Resident Rights Deficiencies	D	not recorded
2026-03-19	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-03-19	F0602	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-03-19	F0605	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-03-19	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-03-19	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2026-03-19	F0637	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-19	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-03-19	F0684	Quality of Life and Care Deficiencies	E	not recorded
2026-03-19	F0693	Quality of Life and Care Deficiencies	D	not recorded
2026-03-19	F0695	Quality of Life and Care Deficiencies	E	not recorded
2026-03-19	F0756	Pharmacy Service Deficiencies	D	not recorded
2026-03-19	F0760	Pharmacy Service Deficiencies	G	not recorded
2026-03-19	F0883	Infection Control Deficiencies	D	not recorded
2026-03-19	F0921	Environmental Deficiencies	E	not recorded
2025-08-07	F0567	Resident Rights Deficiencies	E	not recorded
2025-08-07	F0580	Resident Rights Deficiencies	D	not recorded
2025-08-07	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2025-08-07	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2025-08-07	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-08-07	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2025-01-29	F0550	Resident Rights Deficiencies	E	not recorded
2025-01-29	F0558	Resident Rights Deficiencies	D	not recorded
2025-01-29	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-01-29	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-29	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-29	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-29	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-29	F0679	Quality of Life and Care Deficiencies	E	not recorded
2025-01-29	F0680	Quality of Life and Care Deficiencies	F	not recorded
2025-01-29	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-01-29	F0692	Quality of Life and Care Deficiencies	E	not recorded
2025-01-29	F0699	Quality of Life and Care Deficiencies	D	not recorded
2025-01-29	F0791	Quality of Life and Care Deficiencies	D	not recorded
2025-01-29	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-01-29	F0880	Infection Control Deficiencies	F	not recorded
2025-01-29	F0921	Environmental Deficiencies	E	not recorded
2024-10-24	F0625	Resident Rights Deficiencies	D	not recorded
2024-10-24	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-10-24	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-10-11	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-10-11	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-10-11	F0880	Infection Control Deficiencies	D	not recorded
2024-04-25	F0554	Resident Rights Deficiencies	D	not recorded
2024-04-25	F0573	Resident Rights Deficiencies	D	not recorded
2024-04-25	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-04-25	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-04-25	F0692	Quality of Life and Care Deficiencies	D	not recorded
2024-01-12	F0558	Resident Rights Deficiencies	D	not recorded
2024-01-12	F0578	Resident Rights Deficiencies	D	not recorded
2024-01-12	F0580	Resident Rights Deficiencies	D	not recorded
2024-01-12	F0623	Resident Rights Deficiencies	E	not recorded
2024-01-12	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-01-12	F0660	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-01-12	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-01-12	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-01-12	F0697	Quality of Life and Care Deficiencies	D	not recorded
2024-01-12	F0790	Quality of Life and Care Deficiencies	D	not recorded
2024-01-12	F0805	Nutrition and Dietary Deficiencies	D	not recorded
2024-01-12	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-01-12	F0880	Infection Control Deficiencies	E	not recorded
2023-10-12	F0686	Quality of Life and Care Deficiencies	G	not recorded
2023-10-12	F0698	Quality of Life and Care Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Optalis Health & Rehabilitation at Kent-Crossing, Grand Rapids” at medicare.gov/care-compare.