Harold and Grace Upjohn Community Care Center

2400 Portage St, Kalamazoo, MI 49001 · CCN 235050 · 87 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing4 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2024-04-17 IMMEDIATE JEOPARDY (tag F0684, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2023-11-20 IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.56

state median 3.44

Weekend staffing gap

−3%

fewer nursing hours on weekends · state median −6%

RN hours / resident / day

0.66

registered nurses only

Contract (agency) staff

3%

share of all nursing hours

Nursing staff turnover

41%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

3 enforcement action(s), totaling $31,186 in fines.

DateTypeAmount
2025-03-12Payment Denialpayment denial
2024-04-17Fine$15,593
2023-11-20Fine$15,593

Ownership

Ownership type: Non profit - Corporation.

Full citation history

By severity: Potential for more than minimal harm: 54 · Immediate jeopardy: 2

Survey dateTagCategorySeverityCorrected
2026-04-17F0558Resident Rights DeficienciesDnot recorded
2026-04-17F0677Quality of Life and Care DeficienciesEnot recorded
2026-04-17F0684Quality of Life and Care DeficienciesEnot recorded
2026-04-17F0921Environmental DeficienciesEnot recorded
2025-09-17F0580Resident Rights DeficienciesDnot recorded
2025-09-17F0686Quality of Life and Care DeficienciesDnot recorded
2025-09-17F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2025-08-05F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-08-05F0689Quality of Life and Care DeficienciesDnot recorded
2025-03-12F0550Resident Rights DeficienciesEnot recorded
2025-03-12F0583Resident Rights DeficienciesDnot recorded
2025-03-12F0623Resident Rights DeficienciesDnot recorded
2025-03-12F0684Quality of Life and Care DeficienciesDnot recorded
2025-03-12F0685Quality of Life and Care DeficienciesDnot recorded
2025-03-12F0690Quality of Life and Care DeficienciesDnot recorded
2025-03-12F0756Pharmacy Service DeficienciesDnot recorded
2025-03-12F0810Nutrition and Dietary DeficienciesDnot recorded
2025-03-12F0812Nutrition and Dietary DeficienciesFnot recorded
2025-03-12F0868Administration DeficienciesDnot recorded
2025-03-12F0880Infection Control DeficienciesDnot recorded
2025-03-12F0887Infection Control DeficienciesDnot recorded
2024-12-27F0880Infection Control DeficienciesEnot recorded
2024-05-23F0550Resident Rights DeficienciesDnot recorded
2024-05-23F0561Resident Rights DeficienciesDnot recorded
2024-05-23F0623Resident Rights DeficienciesDnot recorded
2024-05-23F0625Resident Rights DeficienciesDnot recorded
2024-05-23F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2024-05-23F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2024-05-23F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2024-05-23F0698Quality of Life and Care DeficienciesEnot recorded
2024-05-23F0756Pharmacy Service DeficienciesDnot recorded
2024-05-23F0880Infection Control DeficienciesEnot recorded
2024-05-23F0921Environmental DeficienciesDnot recorded
2024-04-17F0684Quality of Life and Care DeficienciesJnot recorded
2024-04-17F0690Quality of Life and Care DeficienciesDnot recorded
2024-04-17F0697Quality of Life and Care DeficienciesDnot recorded
2023-11-20F0561Resident Rights DeficienciesDnot recorded
2023-11-20F0580Resident Rights DeficienciesDnot recorded
2023-11-20F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-11-20F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-11-20F0689Quality of Life and Care DeficienciesJnot recorded
2023-11-20F0921Environmental DeficienciesEnot recorded
2023-04-19F0550Resident Rights DeficienciesDnot recorded
2023-04-19F0554Resident Rights DeficienciesDnot recorded
2023-04-19F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-04-19F0625Resident Rights DeficienciesDnot recorded
2023-04-19F0655Resident Assessment and Care Planning DeficienciesDnot recorded
2023-04-19F0677Quality of Life and Care DeficienciesDnot recorded
2023-04-19F0686Quality of Life and Care DeficienciesDnot recorded
2023-04-19F0689Quality of Life and Care DeficienciesDnot recorded
2023-04-19F0690Quality of Life and Care DeficienciesDnot recorded
2023-04-19F0695Quality of Life and Care DeficienciesDnot recorded
2023-04-19F0697Quality of Life and Care DeficienciesDnot recorded
2023-04-19F0810Nutrition and Dietary DeficienciesDnot recorded
2023-04-19F0812Nutrition and Dietary DeficienciesFnot recorded
2023-04-19F0921Environmental DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Harold and Grace Upjohn Community Care Center, Kalamazoo” at medicare.gov/care-compare.