Munson Healthcare Otsego Memorial Hospital LTCU

825 North Center Street, Gaylord, MI 49735 · CCN 235006 · 34 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections3 of 5CMS staffing5 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

Serious inspection findings

2026-04-01 ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

4.63

state median 3.44

Weekend staffing gap

+5%

more nursing hours on weekends · state median −6%

RN hours / resident / day

1.44

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Nursing staff turnover

36%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Non profit - Corporation.

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 14

Survey dateTagCategorySeverityCorrected
2026-04-01F0628Resident Rights DeficienciesDnot recorded
2026-04-01F0689Quality of Life and Care DeficienciesGnot recorded
2026-04-01F0756Pharmacy Service DeficienciesDnot recorded
2026-04-01F0812Nutrition and Dietary DeficienciesFnot recorded
2026-04-01F0849Administration DeficienciesDnot recorded
2026-04-01F0880Infection Control DeficienciesFnot recorded
2025-02-13F0756Pharmacy Service DeficienciesEnot recorded
2025-02-13F0758Pharmacy Service DeficienciesDnot recorded
2025-02-13F0868Administration DeficienciesFnot recorded
2025-02-13F0919Environmental DeficienciesDnot recorded
2024-03-27F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-03-27F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-03-27F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-03-27F0688Quality of Life and Care DeficienciesDnot recorded
2024-03-27F0842Resident Assessment and Care Planning DeficienciesFnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Munson Healthcare Otsego Memorial Hospital LTCU, Gaylord” at medicare.gov/care-compare.