MOUNT CARMEL CARE CENTER

320 PITTSFIELD ROAD, LENOX, MA 01240 · CCN 225581 · 69 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections3 of 5CMS staffing3 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

Serious inspection findings

2024-04-10 ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

3.78

state median 3.36

Weekend staffing gap

−5%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.59

registered nurses only

Contract (agency) staff

28%

share of all nursing hours

Nursing staff turnover

73%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $46,410 in fines.

DateTypeAmount
2024-04-10Fine$46,410

Ownership

Ownership type: Non profit - Church related. Part of the CARMELITE SISTERS FOR THE AGED AND INFIRMED chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 21

Survey dateTagCategorySeverityCorrected
2025-04-23F0553Resident Rights DeficienciesDnot recorded
2025-04-23F0580Resident Rights DeficienciesDnot recorded
2025-04-23F0689Quality of Life and Care DeficienciesDnot recorded
2025-04-23F0692Quality of Life and Care DeficienciesDnot recorded
2025-04-23F0712Nursing and Physician Services DeficienciesDnot recorded
2025-04-23F0880Infection Control DeficienciesDnot recorded
2024-04-10F0550Resident Rights DeficienciesDnot recorded
2024-04-10F0580Resident Rights DeficienciesDnot recorded
2024-04-10F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2024-04-10F0684Quality of Life and Care DeficienciesDnot recorded
2024-04-10F0686Quality of Life and Care DeficienciesGnot recorded
2024-04-10F0689Quality of Life and Care DeficienciesDnot recorded
2024-04-10F0699Quality of Life and Care DeficienciesDnot recorded
2024-04-10F0725Nursing and Physician Services DeficienciesFnot recorded
2024-04-10F0726Nursing and Physician Services DeficienciesFnot recorded
2024-04-10F0755Pharmacy Service DeficienciesDnot recorded
2024-04-10F0757Pharmacy Service DeficienciesDnot recorded
2024-04-10F0758Pharmacy Service DeficienciesDnot recorded
2024-04-10F0880Infection Control DeficienciesDnot recorded
2023-01-23F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2023-01-23F0880Infection Control DeficienciesDnot recorded
2023-01-23F0883Infection Control DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “MOUNT CARMEL CARE CENTER, LENOX” at medicare.gov/care-compare.