WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER

90 WEST STREET, WILMINGTON, MA 01887 · CCN 225568 · 142 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

2025-09-12 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

3.32

state median 3.36

Weekend staffing gap

−4%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.42

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

43%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $10,358 in fines.

Date	Type	Amount
2025-09-12	Fine	$10,358

Ownership

Ownership type: For profit - Corporation. Part of the MARQUIS HEALTH SERVICES chain.

Other facilities under the same ownership, with their CMS overall ratings:

RIVERSIDE POST ACUTE (JACKSONVILLE, FL) — CMS overall3 of 5
WEST GABLES HEALTH CARE CENTER (MIAMI, FL) — CMS overall5 of 5
DOBSON PLAZA (EVANSTON, IL) — CMS overall5 of 5
BIRCHWOOD PLAZA (CHICAGO, IL) — CMS overall4 of 5
BAY HARBOR POST ACUTE HEALTHCARE CENTER (SALISBURY, MD) — CMS overall1 of 5
ORCHARD HILL REHABILITATION AND HEALTHCARE CENTER (TOWSON, MD) — CMS overall2 of 5
COLLINGSWOOD REHABILITATION AND HEALTHCARE CENTER (ROCKVILLE, MD) — CMS overall2 of 5
WESTGATE HILLS REHAB & HEALTHCARE CTR (BALTIMORE, MD) — CMS overall2 of 5

Full citation history

By severity: No harm, potential for minimal harm: 2 · Actual harm: 1 · Potential for more than minimal harm: 53

Survey date	Tag	Category	Severity	Corrected
2025-09-12	F0550	Resident Rights Deficiencies	D	not recorded
2025-09-12	F0580	Resident Rights Deficiencies	D	not recorded
2025-09-12	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2025-09-12	F0677	Quality of Life and Care Deficiencies	E	not recorded
2025-09-12	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-09-12	F0686	Quality of Life and Care Deficiencies	E	not recorded
2025-09-12	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-09-12	F0698	Quality of Life and Care Deficiencies	E	not recorded
2025-09-12	F0729	Nursing and Physician Services Deficiencies	D	not recorded
2025-09-12	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2025-09-12	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-09-12	F0880	Infection Control Deficiencies	D	not recorded
2025-02-28	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-09-19	F0550	Resident Rights Deficiencies	D	not recorded
2024-09-19	F0554	Resident Rights Deficiencies	D	not recorded
2024-09-19	F0640	Resident Assessment and Care Planning Deficiencies	B	not recorded
2024-09-19	F0641	Resident Assessment and Care Planning Deficiencies	B	not recorded
2024-09-19	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-09-19	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-09-19	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-09-19	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-09-19	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-09-19	F0690	Quality of Life and Care Deficiencies	E	not recorded
2024-09-19	F0692	Quality of Life and Care Deficiencies	D	not recorded
2024-09-19	F0694	Quality of Life and Care Deficiencies	D	not recorded
2024-09-19	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-09-19	F0698	Quality of Life and Care Deficiencies	D	not recorded
2024-09-19	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-09-19	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-09-19	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2024-09-19	F0880	Infection Control Deficiencies	D	not recorded
2024-03-19	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-09-08	F0550	Resident Rights Deficiencies	D	not recorded
2023-09-08	F0552	Resident Rights Deficiencies	E	not recorded
2023-09-08	F0584	Resident Rights Deficiencies	D	not recorded
2023-09-08	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-09-08	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-08	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-09-08	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-09-08	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-09-08	F0692	Quality of Life and Care Deficiencies	D	not recorded
2023-09-08	F0693	Quality of Life and Care Deficiencies	D	not recorded
2023-09-08	F0694	Quality of Life and Care Deficiencies	D	not recorded
2023-09-08	F0695	Quality of Life and Care Deficiencies	E	not recorded
2023-09-08	F0698	Quality of Life and Care Deficiencies	D	not recorded
2023-09-08	F0726	Nursing and Physician Services Deficiencies	E	not recorded
2023-09-08	F0740	Quality of Life and Care Deficiencies	D	not recorded
2023-09-08	F0756	Pharmacy Service Deficiencies	D	not recorded
2023-09-08	F0759	Pharmacy Service Deficiencies	E	not recorded
2023-09-08	F0760	Pharmacy Service Deficiencies	E	not recorded
2023-09-08	F0761	Pharmacy Service Deficiencies	E	not recorded
2023-09-08	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-09-08	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-08	F0880	Infection Control Deficiencies	D	not recorded
2023-09-08	F0943	Freedom from Abuse, Neglect, and Exploitation Deficiencies	F	not recorded
2023-09-08	F0947	Nursing and Physician Services Deficiencies	F	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, WILMINGTON” at medicare.gov/care-compare.