REGALCARE AT COURTYARD-MEDFORD

200 GOVERNORS AVENUE, MEDFORD, MA 02155 · CCN 225545 · 224 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing3 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 6 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS currently lists this facility as: SFF Candidate (the Special Focus program tracks facilities with a persistent pattern of serious inspection findings).

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

2025-03-11 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-03-11 — ACTUAL HARM (tag F0686, severity H)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-03-11 — ACTUAL HARM (tag F0600, severity H)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-03-11 — ACTUAL HARM (tag F0758, severity G)

Pharmacy Service Deficiencies · correction not recorded in CMS data

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

2024-03-21 — ACTUAL HARM (tag F0604, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

2024-03-21 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

3.55

state median 3.36

Weekend staffing gap

−3%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.52

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

27%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $165,163 in fines.

Date	Type	Amount
2025-03-11	Fine	$148,362
2024-03-21	Fine	$16,801

Ownership

Ownership type: For profit - Limited Liability company. Part of the REGALCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

REGALCARE AT HOLYOKE (HOLYOKE, MA) — CMS overall1 of 5
REGALCARE AT GREENFIELD (GREENFIELD, MA) — CMS overall4 of 5
REGALCARE AT WORCESTER (WORCESTER, MA) — CMS overall2 of 5
REGALCARE AT TAUNTON (TAUNTON, MA) — CMS overall1 of 5
REGALCARE AT LOWELL (LOWELL, MA) — CMS overall1 of 5
REGALCARE AT QUINCY (QUINCY, MA) — CMS overall1 of 5
REGALCARE AT GLEN RIDGE (MEDFORD, MA) — CMS overall1 of 5
REGALCARE AT HARWICH (HARWICH, MA) — CMS overall3 of 5

Full citation history

By severity: Actual harm: 6 · Potential for more than minimal harm: 74

Survey date	Tag	Category	Severity	Corrected
2025-11-28	F0638	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-11-28	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-04-03	F0777	Administration Deficiencies	D	not recorded
2025-03-11	F0550	Resident Rights Deficiencies	D	not recorded
2025-03-11	F0552	Resident Rights Deficiencies	D	not recorded
2025-03-11	F0554	Resident Rights Deficiencies	D	not recorded
2025-03-11	F0584	Resident Rights Deficiencies	F	not recorded
2025-03-11	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	H	not recorded
2025-03-11	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-03-11	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-11	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-03-11	F0676	Quality of Life and Care Deficiencies	D	not recorded
2025-03-11	F0677	Quality of Life and Care Deficiencies	E	not recorded
2025-03-11	F0679	Quality of Life and Care Deficiencies	E	not recorded
2025-03-11	F0684	Quality of Life and Care Deficiencies	G	not recorded
2025-03-11	F0686	Quality of Life and Care Deficiencies	H	not recorded
2025-03-11	F0688	Quality of Life and Care Deficiencies	D	not recorded
2025-03-11	F0689	Quality of Life and Care Deficiencies	E	not recorded
2025-03-11	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-03-11	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2025-03-11	F0726	Nursing and Physician Services Deficiencies	E	not recorded
2025-03-11	F0730	Nursing and Physician Services Deficiencies	E	not recorded
2025-03-11	F0758	Pharmacy Service Deficiencies	G	not recorded
2025-03-11	F0759	Pharmacy Service Deficiencies	E	not recorded
2025-03-11	F0790	Quality of Life and Care Deficiencies	D	not recorded
2025-03-11	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2025-03-11	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2025-03-11	F0842	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-03-11	F0844	Administration Deficiencies	D	not recorded
2025-03-11	F0925	Environmental Deficiencies	F	not recorded
2025-01-28	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-12-19	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-09-09	F0698	Quality of Life and Care Deficiencies	D	not recorded
2024-09-09	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-07-09	F0580	Resident Rights Deficiencies	E	not recorded
2024-07-09	F0760	Pharmacy Service Deficiencies	E	not recorded
2024-03-21	F0550	Resident Rights Deficiencies	D	not recorded
2024-03-21	F0552	Resident Rights Deficiencies	D	not recorded
2024-03-21	F0554	Resident Rights Deficiencies	D	not recorded
2024-03-21	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2024-03-21	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2024-03-21	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-03-21	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-03-21	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-03-21	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-03-21	F0688	Quality of Life and Care Deficiencies	D	not recorded
2024-03-21	F0693	Quality of Life and Care Deficiencies	D	not recorded
2024-03-21	F0695	Quality of Life and Care Deficiencies	E	not recorded
2024-03-21	F0698	Quality of Life and Care Deficiencies	D	not recorded
2024-03-21	F0755	Pharmacy Service Deficiencies	D	not recorded
2024-03-21	F0758	Pharmacy Service Deficiencies	D	not recorded
2024-03-21	F0759	Pharmacy Service Deficiencies	E	not recorded
2024-03-21	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-03-21	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2024-03-21	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-03-21	F0880	Infection Control Deficiencies	D	not recorded
2023-01-09	F0557	Resident Rights Deficiencies	D	not recorded
2023-01-09	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-01-09	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-01-09	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-01-09	F0623	Resident Rights Deficiencies	D	not recorded
2023-01-09	F0646	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-01-09	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-01-09	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-01-09	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-01-09	F0676	Quality of Life and Care Deficiencies	D	not recorded
2023-01-09	F0677	Quality of Life and Care Deficiencies	E	not recorded
2023-01-09	F0679	Quality of Life and Care Deficiencies	D	not recorded
2023-01-09	F0684	Quality of Life and Care Deficiencies	E	not recorded
2023-01-09	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-01-09	F0688	Quality of Life and Care Deficiencies	D	not recorded
2023-01-09	F0690	Quality of Life and Care Deficiencies	D	not recorded
2023-01-09	F0692	Quality of Life and Care Deficiencies	E	not recorded
2023-01-09	F0695	Quality of Life and Care Deficiencies	D	not recorded
2023-01-09	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2023-01-09	F0761	Pharmacy Service Deficiencies	E	not recorded
2023-01-09	F0791	Quality of Life and Care Deficiencies	D	not recorded
2023-01-09	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2023-01-09	F0825	Quality of Life and Care Deficiencies	D	not recorded
2023-01-09	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “REGALCARE AT COURTYARD-MEDFORD, MEDFORD” at medicare.gov/care-compare.