NORWOOD HEALTHCARE

460 WASHINGTON STREET, NORWOOD, MA 02062 · CCN 225343 · 170 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing4 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

CMS currently lists this facility as: SFF Candidate (the Special Focus program tracks facilities with a persistent pattern of serious inspection findings).

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Serious inspection findings

2026-02-09 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2026-02-09 — IMMEDIATE JEOPARDY (tag F0656, severity J)

Resident Assessment and Care Planning Deficiencies · correction not recorded in CMS data

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-05-09 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-10-11 — IMMEDIATE JEOPARDY (tag F0656, severity J)

Resident Assessment and Care Planning Deficiencies · correction not recorded in CMS data

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2023-10-11 — IMMEDIATE JEOPARDY (tag F0689, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-07-21 — ACTUAL HARM (tag F0688, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

2023-07-21 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.14

state median 3.36

Weekend staffing gap

−2%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.70

registered nurses only

Contract (agency) staff

4%

share of all nursing hours

Nursing staff turnover

25%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

6 enforcement action(s), totaling $190,588 in fines.

Date	Type	Amount
2026-02-09	Fine	$8,281
2026-02-09	Fine	$15,330
2024-10-30	Fine	$56,789
2024-05-09	Fine	$16,071
2023-10-11	Fine	$13,793
2023-07-21	Fine	$80,324

Ownership

Ownership type: For profit - Limited Liability company. Part of the NEXT STEP HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

HERMITAGE HEALTHCARE (THE) (WORCESTER, MA) — CMS overall2 of 5
WEDGEMERE HEALTHCARE (TAUNTON, MA) — CMS overall1 of 5
DEXTER HOUSE HEALTHCARE (MALDEN, MA) — CMS overall3 of 5
OAKHILL HEALTHCARE (MIDDLEBORO, MA) — CMS overall2 of 5
FITCHBURG HEALTHCARE (FITCHBURG, MA) — CMS overall1 of 5
WESTBOROUGH HEALTHCARE (WESTBOROUGH, MA) — CMS overall2 of 5
GARDEN PLACE HEALTHCARE (ATTLEBORO, MA) — CMS overall2 of 5
PLYMOUTH HARBORSIDE HEALTHCARE (PLYMOUTH, MA) — CMS overall1 of 5

Full citation history

By severity: No harm, potential for minimal harm: 4 · Actual harm: 2 · Potential for more than minimal harm: 57 · Immediate jeopardy: 5

Survey date	Tag	Category	Severity	Corrected
2026-05-05	F0777	Administration Deficiencies	D	not recorded
2026-02-09	F0553	Resident Rights Deficiencies	D	not recorded
2026-02-09	F0565	Resident Rights Deficiencies	E	not recorded
2026-02-09	F0585	Resident Rights Deficiencies	E	not recorded
2026-02-09	F0605	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-02-09	F0628	Resident Rights Deficiencies	B	not recorded
2026-02-09	F0656	Resident Assessment and Care Planning Deficiencies	J	not recorded
2026-02-09	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2026-02-09	F0685	Quality of Life and Care Deficiencies	E	not recorded
2026-02-09	F0689	Quality of Life and Care Deficiencies	J	not recorded
2026-02-09	F0756	Pharmacy Service Deficiencies	D	not recorded
2026-02-09	F0805	Nutrition and Dietary Deficiencies	B	not recorded
2026-02-09	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2026-02-09	F0865	Administration Deficiencies	F	not recorded
2026-02-09	F0867	Administration Deficiencies	F	not recorded
2026-02-09	F0868	Administration Deficiencies	F	not recorded
2026-02-09	F0881	Infection Control Deficiencies	E	not recorded
2026-02-09	F0944	Administration Deficiencies	F	not recorded
2025-11-17	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-02-11	F0559	Resident Rights Deficiencies	D	not recorded
2025-02-11	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-02-11	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-02-11	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-10-30	F0551	Resident Rights Deficiencies	E	not recorded
2024-10-30	F0580	Resident Rights Deficiencies	D	not recorded
2024-10-30	F0584	Resident Rights Deficiencies	E	not recorded
2024-10-30	F0623	Resident Rights Deficiencies	B	not recorded
2024-10-30	F0625	Resident Rights Deficiencies	B	not recorded
2024-10-30	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-10-30	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-10-30	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-10-30	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-10-30	F0690	Quality of Life and Care Deficiencies	D	not recorded
2024-10-30	F0695	Quality of Life and Care Deficiencies	E	not recorded
2024-10-30	F0699	Quality of Life and Care Deficiencies	E	not recorded
2024-10-30	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-10-30	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2024-10-30	F0842	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-10-30	F0850	Administration Deficiencies	F	not recorded
2024-10-30	F0880	Infection Control Deficiencies	E	not recorded
2024-05-09	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-05-09	F0689	Quality of Life and Care Deficiencies	J	not recorded
2023-10-11	F0656	Resident Assessment and Care Planning Deficiencies	J	not recorded
2023-10-11	F0689	Quality of Life and Care Deficiencies	J	not recorded
2023-07-21	F0550	Resident Rights Deficiencies	E	not recorded
2023-07-21	F0583	Resident Rights Deficiencies	D	not recorded
2023-07-21	F0584	Resident Rights Deficiencies	E	not recorded
2023-07-21	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-07-21	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-07-21	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-07-21	F0677	Quality of Life and Care Deficiencies	E	not recorded
2023-07-21	F0679	Quality of Life and Care Deficiencies	E	not recorded
2023-07-21	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-07-21	F0688	Quality of Life and Care Deficiencies	G	not recorded
2023-07-21	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-07-21	F0690	Quality of Life and Care Deficiencies	D	not recorded
2023-07-21	F0692	Quality of Life and Care Deficiencies	D	not recorded
2023-07-21	F0698	Quality of Life and Care Deficiencies	D	not recorded
2023-07-21	F0730	Nursing and Physician Services Deficiencies	E	not recorded
2023-07-21	F0757	Pharmacy Service Deficiencies	D	not recorded
2023-07-21	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-07-21	F0790	Quality of Life and Care Deficiencies	D	not recorded
2023-07-21	F0805	Nutrition and Dietary Deficiencies	D	not recorded
2023-07-21	F0806	Nutrition and Dietary Deficiencies	D	not recorded
2023-07-21	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-07-21	F0825	Quality of Life and Care Deficiencies	D	not recorded
2023-07-21	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-07-21	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “NORWOOD HEALTHCARE, NORWOOD” at medicare.gov/care-compare.